You are receiving this message because you have previously (or perhaps just now) submitted a request on SeeClickFix. We're excited to let you know that we are now implementing a comprehensive asset management program which is a mostly "behind the scenes" effort. This will enable more efficient, more effective and more fiscally sound infrastructure management. Nothing changes for you and we'll continue to use SeeClickFix, but we have had to automate a process to connect our open SCF requests with our asset management program. There may be the occasional bug to work out, but rest assured that your issue is still in queue and assigned to the right City staffer. Once this initial round of automation is through in about a week, we'll revert back to our standard messages on SeeClickFix.

The Department of Public Works has resolved this request. Thanks for helping to keep Burlington a great place to live and work.

Hello -- not sure why this issue was closed. One year later I never received a response.

Thank you for this update. We will look back into this issue and update you as soon as we can.