Hi Rob,

Ray Willis here. So this category is for the maintenance of our traffic signals and generates work orders related to that purpose. SCF is designed for use with issues that the city is able to respond to and close, and provides various metrics for evaluating it/our efficacy. As you may know we recently closed out a lot of historic issues that were clogging our database in categories that were not being actively stewarded by any city department internally, which was also making the evaluatory aspect of SCFs metrics skewed to the point of unusable (at least cross-city). I can't speak for other departments besides my own, but if the agency who would respond to a certain request is not utilizing SCF for whatever reason it doesn't benefit any party to mislead the user or the community that by having a request category for that agency your request is going to be seen and acted upon. I'm going to re-categorize this to "post to neighbors" which is the general community forum category. Here you can interface with other residents of New Haven about how you'd like to see greater utilization of SCF across departments, and maybe even delve into the various reasons why some might not be employing SCF such as staff and budgetary limitations. This SCF category could potentially be a great tool for the community to engage in constructive and creative problem solving to address these hurdles and bring these strategies to your elected officials in the hopes of catalyzing the implementation you're hoping to see. For my part, as this matter is outside of my particular wheelhouse I would be doing you a disservice by further engaging in this dialogue, but as always I both appreciate your passion and understand your frustration and wish you the best of luck in your endeavors.

This issue was recategorized from Traffic Signal / Pedestrian Signal to Uncategorized.

I would like to clarify that because an agency is not actively utilizing SCF it does not mean they are unreachable and concerns such as these cannot be reported. In this particular case, traffic enforcement is managed by the NHPD and can be reported via the non-emergency line at (203)946-6316 as the police do not actively monitor this site. We appreciate your contribution to the constructive dialogue regarding this matter. Thank you.

Just a bit earlier this PM, I had to step back from the curb when a judicial marshal's van blew through a red light on Elm Street at the College Street intersection.

It is totally up to you but I would not use my real name on this site because you do not know who is viewing these posts and how they may react. You can change your screen name by clicking the image of a person on the top right of this page and chose preference or call See Click Fix 800 369-9060 It will change on this post and future ones

Another case of the technology cart before the process/politics horse. If NHV gov isn’t going to commit to using SCF responsibly and responsively, it should abandon global claims of using it, and SCF should be describing NHV gov *agencies* as using it, not just NHV gov full stop.

Also, this intersection is bananas. People turn left from the center and right lanes, go straight from the left lane, and treat the red lights as mere suggestions. The majority of the driving through it is fine, but someone’s going to get hurt here one day and the city will claim that since they don’t officially monitor SCF for this kind of thing that they didn’t know how bad it was.

Well said, @tripst3r: you nailed it.