The City of Winston-Salem addresses all issues that are reported through service requests set up by the city. We are closing this issue, as it was not submitted through one of these issue categories. If this issue has not been resolved, you can submit a new issue through the CityLink 311 app or SeeClickFix by selecting one of Winston-Salem's issue categories. Thank you for your concern and for helping to strengthen your community!

Well, Chuck, you can see how the City Link Department believes it should operate: you have reported an issue and raised a question, and you took the time to provide the information necessary for the City to investigate further. But the response you get is: "We'll ignore this request and if you're dissatisfied, just repeat the whole process all over again." This new tactic of City Link is both irritating and unsurprising.

The City of Winston-Salem addresses all issues that are reported through service requests set up by the city. We are closing this issue, as it was not submitted through one of the issue categories. If this issue has not been resolved, you can submit a new issue through the CityLink 311 app or SeeClickFix by selecting one of Winston-Salem's issue categories. Thank you for your concern and for helping to strengthen your community.

"The City of Winston-Salem addresses all issues that are reported through service requests set up by the city." That's a statement that makes a claim that can easily be challenged by the facts.