This is a mess. Thank you for your attention.

This has probably been reported 10+ times in 2 years on here. SeeClickFix can't help because it's DOT responsibility and DOT won't participate with SeeClickFix. I've reported it and followed up multiple times through the DOT's protocol with little to no response (occasional canned responses).

https://apps.dot.state.nc.us/ContactUS/PostComment.aspx?Unit=Division_5

Keep your information after you submit.

Here's my copy/ paste of one of my report threads on this issue to the DOT (so you have my confirmation # if you want to reference):

I keep all my tracking numbers. I started reporting in February 2015. Here's a whole thread I've kept ongoing since July 2015.

Comment History
Tracking Number:
Unit Name: 23J04S0BDI
WakCoM
Sent By: crystal wxxxxxx Date/Time: 7/4/2015 9:25:40 PM
Comment:
Heading west on Millbrook toward Sertoma Arts Center, there are two extremely large potholes. The one in the right lane is deep enough to damage a car and there is also an area on half of it that is all built up with asphalt in a strange way. Just ahead of that in the left lane, there is a large but slightly less deep pothole. This is about two blocks before the entrance to Sertoma Arts Center.

Sent By: Contact Us Administrator Date/Time: 7/8/2015 2:34:15 PM
Comment:
The Road Maintenance Supervisor will review your concern, prioritize and schedule any necessary repair work.

Thanks,

Wake County Maintenance

Sent By: crystal wxxxxxx Date/Time: 8/13/2015 12:25:18 PM
Comment:
This pot hole is worsening and has not been addressed. The road construction is obviously failing in that section on both sides of the road as there is noticeable damage to the concrete that is not just a pot hole. Did the road maintenance supervisor view the area?

Sent By: crystal wxxxxxx Date/Time: 7/21/2016 11:42:56 AM
Comment:
These are still there and worsening. This has been going on more than a year. Unacceptable - someone is going to get hurt. I've saved all my reports, but I'm not sure how to stop being ignored by the DOT. I'm following your protocol.

Time to write a letter to the N&O editor. Let's embarrass them right before the election.

Thanks for reminding me that it is an NC DOT issue. Just reported it here:
https://www.ncdot.gov/contact/report/pothole/
The tracking number is MQY2QIAP2Y

The problem is that the road was laid in clay with insufficient drainage. When we get heavy rains, water "boils" up under the asphalt and lifts the surface paving off.

This location is not maintained by the City of Raleigh. We will close this See Click Fix inquiry at this time as only the City uses SCF to track issues in our area.

If you wish to follow up directly:
Street issues / potholes / trash on highway – NCDOT: https://apps.dot.state.nc.us/ContactUS/PostComment.aspx?Unit=Division_5

Wires: Duke Energy Progress : https://www.progress-energy.com/app/OutageEntry/default.aspx;

AT&T: (800) 222-0300; Time Warner Cable: (919) 348-2853

Streetlights: Duke Energy Progress: https://www.progress-energy.com/app/OutageEntry/default.aspx

I don't understand why city staff doesn't take the initiative to simply forward these requests to the appropriate agencies. That's called constituent service.

Thank you for contacting the City of Raleigh. Your service request ID is #319507. We will be posting additional updates about your request as we have them.

This location is not maintained by the City of Raleigh. We will close this See Click Fix inquiry at this time as only the City uses SCF to track issues in our area.

If you wish to follow up directly:
Street issues / potholes / trash on highway – NCDOT: https://apps.dot.state.nc.us/ContactUS/PostComment.aspx?Unit=Division_5

Wires: Duke Energy Progress : https://www.progress-energy.com/app/OutageEntry/default.aspx;

AT&T: (800) 222-0300; Time Warner Cable: (919) 348-2853

Streetlights: Duke Energy Progress: https://www.progress-energy.com/app/OutageEntry/default.aspx

They may be forwarding the info for all I know. But I've been contacting them directly for 18 months + to no avail. And another person on here called them a month or two ago and was told no one had ever reported it and that they'd look into doing it soon. I save all my confirmation/ tracking numbers, but doesn't seem to do any good. Wish I had the answer here.

Apparent;y they are not forwarding the request. Someone seems to have a "not my job, man" attitude.

Thank you for contacting the City of Raleigh. Your service request ID is #319634. We will be posting additional updates about your request as we have them.

This location is not maintained by the City of Raleigh. We will close this See Click Fix inquiry at this time as only the City uses SCF to track issues in our area.

If you wish to follow up directly:
Street issues / potholes / trash on highway – NCDOT: https://apps.dot.state.nc.us/ContactUS/PostComment.aspx?Unit=Division_5

Wires: Duke Energy Progress : https://www.progress-energy.com/app/OutageEntry/default.aspx;

AT&T: (800) 222-0300; Time Warner Cable: (919) 348-2853

Streetlights: Duke Energy Progress: https://www.progress-energy.com/app/OutageEntry/default.aspx