Dear DPU Customer:

Thank you for contacting the City of Richmond’s Department of Public Utilities.

We do apologize for any inconvenience. The request was put into the wrong reporting system. To correct the issue can you please provide the address where the drain is located?

Should you have questions, please feel free to contact us for assistance at (804) 646-7000. Our hours of operation are 7:30am-5:30pm Monday-Friday.

Sincerely,

DPU Customer Care Call Center

From: John W Evens [mailto:evensjw@gmail.com]
Sent: Thursday, September 29, 2016 11:10 AM
To: DPU - dpucustserv
Cc: CityWebManager
Subject: CSR # 20020999561 Phone: 8044324907

From: John W Evens
Email Address: evensjw@gmail.com
Mail Address: 605 W 28th St
23225
Message:
Hello, I submitted an issue on SeeClickFix in February 2016, which became CSR # 20020999561. Please could you give me an update on what work was completed to try to address this non-functioning storm drain? Are there any plans to do additional work, as the issue has not been resolved and the drain still backs up and takes a long time to drain. Thanks John

For DIT Use Only:
Client IP Address: 192.168.99.7
Client Operating System: Unknown
Client Browser Name: Chrome
Client Browser Version: 53.0