Description
This is the second time I have reported this issue. The first time it was closed out, but nothing was done to fix the issue. The green cable box in from of 721 Mathis Drive, Huntsville is damaged. The doors facing the street are bent, won't shut, the locking system is damage, and there is not lock or seal on the doors.. The top of the box is also bent. The cables are exposed. insects and wildlife can move into the box. Small children can access the cables and could get hurt or worst. It looks very much like something you would expect in an abandoned neighborhood. This is another example of the cable companies not be neighborhood friendly. This is an eye sore and the city should force the cable companies to be responsible citizens, as they won't apparently won't do it on their own. Now Huntsville Utilities is digging up the near by water line as water is gushing out of this cable box.
13 Comments
City of Huntsville (Verified Official)
Mathis Chase neighbor (Registered User)
Kamileon (Registered User)
Huntsville Connect Customer Service (Registered User)
Acknowledged Huntsville Utilities Street Lights (Verified Official)
Huntsville Utilities has received your service request and it will be reviewed by a crew. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities bcn
Mike Rose (Registered User)
Kamileon (Registered User)
Huntsville Utilities Street Lights (Verified Official)
Our Water Operations crew identified this box as a cable or telephone box, and is not an underground electric facility. We did have a water leak on a service line nearby and that is now repaired. We have contacted WOW, Comcast, and AT&T so they can fix this issue. We are re-assigning this ticket to the City of Huntsville ITS Department. They will follow up with the cable and phone companies to help get this issue resolved.
Thanks for checking in with Huntsville Connect! bcn
Huntsville Utilities Street Lights (Verified Official)
Huntsville Information Technology Services (Verified Official)
Huntsville Information Technology Services (Verified Official)
Kamileon (Registered User)
Closed Huntsville Information Technology Services (Verified Official)