I have known outage to last more than 12 hours and I've been here since July 2014. Usually the system to be totally loaded with air when water is again available which causes many issues with plumbing, including the refrigerator ice maker to permanently shut down, causing this homeowner to incur the inconvenience as well as expense of replacement. Generally the outage is for less than 12 hours but there are no normal. It lasts as long as it takes to get the attention of someone that cares and accepts responsibility. WELCOME TO BIG CITY LIFE AND CONVENIENCE !

A work order has been created and forwarded to the water department

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