Your concern(s) have been received and forwarded to the Department of Public Works and Community Development so that proper inspection and handling can take place accordingly. Please reference CRS#-20020991306 when inquiring about the alley maintenance concern and CRS#-20020991309 in reference to the alley maintenance repair request. You can follow-up on these request by contacting customer care at 804-646-7000 and reference the CRS#'s. We appreciate your communication that helps us in “Building The Best Richmond” together.