Descrizione
This is the second time I have sent this. This street light needs to be painted, as do several in the Village of Providence. The metal showing is not very attractive. Do homeowners need to repair these lights if they are located in our yard?
12 Commentos
City of Huntsville (Ufficialità verificata)
Riconosciuto Huntsville Utilities Street Lights (Ufficialità verificata)
Huntsville Utilities has received your service request and it will be reviewed by a crew. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities bcn
Chiusa Huntsville Utilities Street Lights (Ufficialità verificata)
Thank you for reporting your service request to Huntsville Utilities. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.
Thank you,
Your Huntsville Connect Customer Service Team bcn
Reopened Cindy Golub (Utente registrato)
Riconosciuto Huntsville Utilities Street Lights (Ufficialità verificata)
Huntsville Utilities has received your service request. Please call me at (256) 535-1271 so that I can discuss this ticket with you. Thank you for reporting this concern to us as we enhance the customer experience.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities bcn
Huntsville Utilities Street Lights (Ufficialità verificata)
Huntsville Utilities has identified the street light where the paint has chipped off of the pole. We will have this street light repainted, and we found that the damage is a result of grass cutters on the property damaging the paint at the base of the street light. If the future should the grass cutters damage any other street lights there is a $100 charge per pole to have it repainted.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities bcn
Chiusa Huntsville Utilities Street Lights (Ufficialità verificata)
Thank you for reporting your service request to Huntsville Utilities. This street light has been repainted and we are closing your request. If you need further assistance, please let us know.
Thank you,
Your Huntsville Connect Customer Service Team bcn
JBurton62828 (Utente registrato)
Reopened Cindy Golub (Utente registrato)
Riconosciuto Huntsville Utilities Street Lights (Ufficialità verificata)
Huntsville Utilities has received your service request and we will have a supervisor review this. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities bcn
Chiusa Huntsville Utilities Street Lights (Ufficialità verificata)
Our Engineering Services Superintendent has reviewed this street light and found that it is well within our acceptable appearance guidelines. When we touch up paint the new paint will not match the rest of the pole. If you would like this entire street light repainted, we will require a $100 payment. We are closing your request. If you need further assistance, please let us know.
Thank you,
Your Huntsville Connect Customer Service Team bcn
Cindy Golub (Utente registrato)