Too often, City Staff is just closing stuff out prematurely, without solving the issue. here's what the ticket status says in the WPB system: "CLOSED PENDING FIELD ACTIVITY".
NO! These should remain open until the field activity is completed!
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ISSUE # 150026625 DETAIL
INCIDENT INFORMATION
Issue #: 150026625
Address: @369 N FLAGLER
City/State/Zip: West Palm Beach, FL 33401
Subject: makeshift tent & garbage
Action Code: CODE ENF-JUNK TRASH/DEBRIS Assign To: vluster
Status: CLOSED PENDING FIELD ACTIVITY Status Date: 08-20-2015
Due Date: 08-24-2015 Due Time: 2329
INCIDENT TEXT
Type Date Comments
INITIAL 08-18-2015 REMOVE PILES OF GARBAGE AND CUSHIONS FROM THE JOS? MARTI
CHILDREN'S PLAYGROUND BEHIND SAINT ANN'S CHURCH.
Hi Walkable, The link you offered above doesn't work, but I appreciate you trying. Reading through this, it appears the problem was noted on Aug 18, the city opened a file on it the same day, 10 days later it was not fixed, but I didn't see a notation where it had been closed, yet you seem to indicate the city closed it. Aren't the issues usually closed on SeeClickFix, so everyone can see them? I can't see anyone trying to memorize that link in order to check whether a case has been closed, when the info should be available on SCF. Thanks for your comments and attention.
7 Comments
Mayors Hotline (Registered User)
Waterviewer (Guest)
WalkableWPB (Registered User)
http://onestopshop.wpbgov.com/egovplus/action/action_main.aspx
WalkableWPB (Registered User)
Too often, City Staff is just closing stuff out prematurely, without solving the issue. here's what the ticket status says in the WPB system: "CLOSED PENDING FIELD ACTIVITY".
NO! These should remain open until the field activity is completed!
-------
ISSUE # 150026625 DETAIL
INCIDENT INFORMATION
Issue #: 150026625
Address: @369 N FLAGLER
City/State/Zip: West Palm Beach, FL 33401
Subject: makeshift tent & garbage
Action Code: CODE ENF-JUNK TRASH/DEBRIS Assign To: vluster
Status: CLOSED PENDING FIELD ACTIVITY Status Date: 08-20-2015
Due Date: 08-24-2015 Due Time: 2329
INCIDENT TEXT
Type Date Comments
INITIAL 08-18-2015 REMOVE PILES OF GARBAGE AND CUSHIONS FROM THE JOS? MARTI
CHILDREN'S PLAYGROUND BEHIND SAINT ANN'S CHURCH.
Mayors Hotline (Registered User)
Action item 150026625 has been re-opened and re-sent to Code Enforcement.
Sincerely,
Mayors Response Team
WPB Downtowner (Registered User)
WalkableWPB (Registered User)
The City has its own internal ticket system, called ACTION! The Action Item is a reference to use to check on the ticket in the city's internal ticket system (URL: http://onestopshop.wpbgov.com/egovplus/action/action_main.aspx)
Unfortunately, looks like the city ticket system is currently not working.