Description
The pole behind 913 Speake is rotten and needs to be removed. The equipment owned by Comcast, Wow, and Phone company on the pole needs to be moved over to the better pole.
The pole behind 913 Speake is rotten and needs to be removed. The equipment owned by Comcast, Wow, and Phone company on the pole needs to be moved over to the better pole.
30 Comments
City of Huntsville (Verified Official)
Huntsville Connect Customer Service (Registered User)
Acknowledged Huntsville Utilities Street Lights (Verified Official)
Huntsville Utilities has received your service request and it will be reviewed by a crew. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities bcn
Huntsville Utilities Street Lights (Verified Official)
Huntsville Utilities has identified the pole behind 913 Speake and have verified that CATV does indeed need to transfer their cables to the newly installed pole. We have reassigned your service request to the City of Huntsville IT Department and a representative will respond shortly.
Thank you,
The Huntsville Connect Customer Service Team bcn
Huntsville Utilities Street Lights (Verified Official)
Huntsville Information Technology Services (Verified Official)
Lora (Registered User)
Bheleu (Registered User)
Huntsville Information Technology Services (Verified Official)
Bheleu (Registered User)
Huntsville Utilities Street Lights (Verified Official)
Huntsville Utilities Street Lights (Verified Official)
Huntsville Utilities has notified all pole attachment owners to transfer their utilities. We use a notification system that allows each owner 30 days to respond to the issue, and is in our contract with them. We recently had a meeting with the CATV owners and all agreed to use this notification system. Once the transfers are complete, Huntsville Utilities will pull the deteriorated pole.
Thank You,
Your Huntsville Connect Customer Service Team. bcn
Lora (Registered User)
Huntsville Utilities Street Lights (Verified Official)
Thanks
Huntsville Utilities
Lora (Registered User)
Lora (Registered User)
Lora (Registered User)
Huntsville Utilities Street Lights (Verified Official)
We have contacted Comcast and AT&T regarding this issue again.
Thanks
Huntsville Utilities
Closed Huntsville Utilities Street Lights (Verified Official)
Thank you for reporting your service request to the Huntsville Utilites. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.
Thanks for checking in with Huntsville Connect!
Your Customer Service Team
Lora (Registered User)
Bheleu (Registered User)
Bheleu (Registered User)
Reopened Lora (Registered User)
Acknowledged Huntsville Utilities Street Lights (Verified Official)
Thank you for contacting the Huntsville Utilities with your service request. Your inquiry is being processed, and one of our departments will respond as soon as possible.
Thank you,
The Huntsville Connect Customer Service Team
Huntsville Utilities Street Lights (Verified Official)
JBurton62828 (Registered User)
Bheleu (Registered User)
Bheleu (Registered User)
Bheleu (Registered User)
Closed Huntsville Utilities Street Lights (Verified Official)
Thank you for reporting your service request to the City of Huntsville. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.
Thanks for checking in with Huntsville Connect!
Your Customer Service Team