They (DC 311 Verified Official) aren't ignoring us, they're contemptuous.

-- signs were not verify, cannot enforce area 6-4-15 at 6:05pm sd
-- SIGNS WERE NOT VERIFIED CAN NOT ENFORCE
-- SIGNS NEVER VERIFIED, CALLED CITIZEN NO ANSWER. 9;03PM
-- NEVER VERIFIED CAN NOT ENFORCE

Hi all, this is a frustrating problem, but please stop reopening my request! It looks like i keep doing it. That said, I did finally speak to DPW, so now I understand this better (not saying I don't disagree with the approach, but now I understand). First, when the construction company requested and received the emergency no parking signs from DDOT, they are supposed to call DPW to have someone come out and verify the signs so it can enforce. That was never done and because this 311 request is about emergency no parking, thats why it kerps sayin 'not verified'. I plan to address this with the ANC. Second, for bike lanes, DPW 'should' be enforcing that when it shows up - and might be - but since this isn't a bike lane request, it responds directly to the actual 311 request (would it hurt to say signs not verified, but enforced bike lane??!!). That said when you select parking enforcement, there isn't even a bike lane option, so that should be added (I think it is clearer if you call the request in).

Anyway, I dont think doing this will help and Im happy to reach out to the ANC snd CM Allen for help. Please do the same.

Charles Allen's office is well aware of the numerous parking situations on 4th Street and trying to figure out who to talk to about it. (Thats about as helpful as this website.) However, reopening a request is the only way DC 311 will read comments after they've closed it. As for bike lane vs. emergency no parking enforcement I have to agree with you on that ... they're not the brightest bunch, obviously.

At the end of the day they provided contact info to a real person. It took some time and harassment but what did we have to lose? Much like insurance companies, some bureaucracies make the system almost impossible to get results and normally people give up. While persistence may not always bring the outcome one wants, sometimes it works.

Have a good weekend all.