This same group of criminals has been illegally occupying space in this area for months now. They have no interest in any type of social services. ACS staff has been completely ineffective at addressing this problem and simply closes out these reports as resolved without anything being done.
Have CITY of Albuquerque officials with authority to do take action respond to this location.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
ACS has been notified.
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ACS staff has not been effective at addressing this problem for months and months now. These criminals have no interest in any type of social services.
Send police officers
Nothing has been completed.
Nothing has been resolved.
The code enforcement division of the city planning department will not address illegal encampments on public property.
Send this ticket to the appropriate law enforcement agency for action.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
ACS has been notified.
-------
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
ACS currently responds and will continue to respond to the mentioned areas on a daily basis to provide resources as well as coordinate with other City Departments to address the areas of mentioned
-------
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
ACS has responded to this request for service and has closed out this case.
-------
Why did ACS staff close out this ticket without a satisfactory resolution.
This same group of criminals who have been illegally occupying space in this area for months now continue to victimize the rest of us.
The multi use bike and pedestrian trail system is a public right of way and cant legally be obstructed.
On Sunday 03/17/24 theses criminals disrupted a charity event.
Send police officers to enforce the laws against these activities!
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
"ACS has responded to this request for service, but was not able to locate the consumer. No further actions taken at this time."
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That seems to have become a somewhat common response to these reports.
What exactly is the meaning behind "consumer " and what are the ACS employees that have been assigned to address this horrible problem looking for?
There are numerous people who are illegally occupying space along the North diversion multi use bike and pedestrian trail system.
The group grows larger after sunset but many of them are there blocking the path during the day as well.
311 seeclcikfix staff need to become familiar with City policies.
The code enforcement division of the city planning department will not address illegal encampments on public property. This location is public property.
Send Albuquerque Police department officers to enforce the law and send parks and recreation department staff to cleanup and repair the damage.
Nothing has been resolved.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
ACS has been notified.
-------
ACS staff have repeatedly asked these criminals to leave without any success.
ACS staff have complained to me that they are not able to take enforcement action regarding this issue.
Send police officers.
Nothing has been resolved.
Commuter cyclists are constantly at risk.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
This was cleaned up and cleared.
-------
The same group of criminals has returned and brought with them their trash and human debris.
This ticket was closed again without a satisfactory resolution. Nothing has been resolved.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
"ACS has responded to this request for service, but was not able to locate the consumer. No further actions taken at this time."
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Sending ACS staff mid day, mid week has not proven to be effective.
The bulk of these criminals congregate after about 8pm.
They then illegally block a public right of way that is utilized by commuter cyclists in the morning hours.
Please send someone to address this horrible problem between 10pm and 6am. It is dangerous to try and use the path.
Nothing has been resolved.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
Cleared and cleaned 3-28-24
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Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
ACS has responded to this request for service and has closed out this case.
-------
Why did ACS staff close out this ticket?
Nothing has been resolved.
What exactly is the city protocol for closing out a 311 ticket?
Please post the policies and procedures for managing these problems for review by the citizenry who report problems via this method.
The same group of criminals is still illegally occupying space in this area.
The trash has not been cleaned up.
The damage to public property has not been repaired.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
ACS has been notified.
-------
Last week ACS staff closed out this ticket without doing anything about the problem.
Notifying ACS is not a resolution.
Nothing has changed.
The problem is growing worse.
And less than an hour later,,,the criminals are back.
Ttash is stll present, graffiti vandalism is still present, piles of burnt trash still present.
Without any type of consequences for their actions these criminals will continue their same behavior.
The code enforcement division of the city planning department will not address illegal encampments on public property. This location is part of the multi use bike and pedestrian trail system and is a public right of way.
It can't legally be obstructed. Send police officers to enforce the laws.
Nothing has been resolved.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
ACS has responded to this request for service and successfully provided referrals to community resources.
-------
What do City officials have planned for the group of criminals who have declined the offers of resources and remain blocking the multi use bike and pedestrian trail system?
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
duplicate this has been forwarded to parks to be addressed.
-------
Upon calling this number that you provided it was made very clear to me that the code enforcement division of the city planning department will not address illegal encampments on public property.
This location is part of a publicly owned facility.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
ACS currently responds and will continue to respond to the mentioned areas on a daily basis to provide resources as well as coordinate with other City Departments to address the areas of mentioned
-------
In the approximately 6 weeks since this particular ticket was opened 311 has notified ACS eleven times and the city planning department 4 times.
Nothing has been resolved.
Perhaps 311 could try a different approach such as the police department.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
ACS has responded to this request for service and successfully provided referrals to community resources.
-------
Unfortunately there is nothing at all "successful" about what ACS has done with this matter.
The group of criminals has grown larger.
The amount of trash and human debris has increased significantly.
The extent of the vandalism has become significantly worse.
Send police officers to enforce the laws.
Send AMAFCA staff to cleanup the storm drainage system before our ecosystem becomes even more impacted!
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
closing as a duplicate please duplicate call cause delays we clear this area daily
-------
This problem continues to get reported because it continues to occur.
Instead of blaming those of us who are having to bring this problem to the attention of city officials how about you just send someone out to solve the problem.
Enforce the laws against all these criminals.
Nothing has been resolved.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
"wellness check, shelter offered resource cards and notice given, parks to clear"
-------
Their "wellness" has been impacted by their personal decision to injest illegal narcotics.
They have no interest in any "resources" other than cash to purchase more illegal narcotics.
They have ignored the "notice" to vacate
When can we expect parks to "clear" the public right of way?
Nothing has been resolved.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
THIS HAS ALREADY BEEN ADDRESSSED TODAY BY PARKS
-------
And now that ACS and Parks and recreation department staff have all subsequently departed and the same group of criminals who have been illegally occupying space in this area for months now are back, what will be done?
There has still not been a satisfactory resolution.
Thank you for submitting this request, it has been transferred to the appropriate department for resolution. Notes:
-------
No encampment was found please update photo
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100 Comments
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
veldredge (Registered User)
Have CITY of Albuquerque officials with authority to do take action respond to this location.
Closed 311 Citizen Contact Center (Verified Official)
-------
ACS has been notified.
-------
Reopened veldredge (Registered User)
Send police officers
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
"The case CM-2024-009684 has been completed by the City's Planning Department.
Please visit:
https://posse.cabq.gov/posse/pub/lms/Default.aspx?PossePresentation=ComplaintOverview&PosseObjectId=199787569
For additional information, please call 505-924-3860."
-------
Reopened veldredge (Registered User)
Nothing has been resolved.
The code enforcement division of the city planning department will not address illegal encampments on public property.
Send this ticket to the appropriate law enforcement agency for action.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
ACS has been notified.
-------
Reopened veldredge (Registered User)
Send police!
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
ACS currently responds and will continue to respond to the mentioned areas on a daily basis to provide resources as well as coordinate with other City Departments to address the areas of mentioned
-------
Reopened veldredge (Registered User)
Police action is desperately needed.
Nothing has been resolved.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
ACS has responded to this request for service and has closed out this case.
-------
Reopened veldredge (Registered User)
This same group of criminals who have been illegally occupying space in this area for months now continue to victimize the rest of us.
The multi use bike and pedestrian trail system is a public right of way and cant legally be obstructed.
On Sunday 03/17/24 theses criminals disrupted a charity event.
Send police officers to enforce the laws against these activities!
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
"ACS has responded to this request for service, but was not able to locate the consumer. No further actions taken at this time."
-------
Reopened veldredge (Registered User)
What exactly is the meaning behind "consumer " and what are the ACS employees that have been assigned to address this horrible problem looking for?
There are numerous people who are illegally occupying space along the North diversion multi use bike and pedestrian trail system.
The group grows larger after sunset but many of them are there blocking the path during the day as well.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
"The case CM-2024-011026 has been completed by the City's Planning Department.
Please visit:
https://posse.cabq.gov/posse/pub/lms/Default.aspx?PossePresentation=ComplaintOverview&PosseObjectId=200272985
For additional information, please call 505-924-3860."
-------
Reopened veldredge (Registered User)
The code enforcement division of the city planning department will not address illegal encampments on public property. This location is public property.
Send Albuquerque Police department officers to enforce the law and send parks and recreation department staff to cleanup and repair the damage.
Nothing has been resolved.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
ACS has been notified.
-------
Reopened veldredge (Registered User)
ACS staff have complained to me that they are not able to take enforcement action regarding this issue.
Send police officers.
Nothing has been resolved.
Commuter cyclists are constantly at risk.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
This was cleaned up and cleared.
-------
Reopened veldredge (Registered User)
This ticket was closed again without a satisfactory resolution. Nothing has been resolved.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
"ACS has responded to this request for service, but was not able to locate the consumer. No further actions taken at this time."
-------
Reopened veldredge (Registered User)
The bulk of these criminals congregate after about 8pm.
They then illegally block a public right of way that is utilized by commuter cyclists in the morning hours.
Please send someone to address this horrible problem between 10pm and 6am. It is dangerous to try and use the path.
Nothing has been resolved.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
Cleared and cleaned 3-28-24
-------
Reopened veldredge (Registered User)
This problem has not been resolved.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
ACS has responded to this request for service and has closed out this case.
-------
Reopened veldredge (Registered User)
Nothing has been resolved.
What exactly is the city protocol for closing out a 311 ticket?
Please post the policies and procedures for managing these problems for review by the citizenry who report problems via this method.
The same group of criminals is still illegally occupying space in this area.
The trash has not been cleaned up.
The damage to public property has not been repaired.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
ACS has been notified.
-------
Reopened veldredge (Registered User)
Notifying ACS is not a resolution.
Nothing has changed.
The problem is growing worse.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
Cleared
-------
Reopened veldredge (Registered User)
And less than an hour later,,,the criminals are back.
Ttash is stll present, graffiti vandalism is still present, piles of burnt trash still present.
Without any type of consequences for their actions these criminals will continue their same behavior.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
"The case CM-2024-014725 has been completed by the City's Planning Department.
Please visit:
https://posse.cabq.gov/posse/pub/lms/Default.aspx?PossePresentation=ComplaintOverview&PosseObjectId=201543920
For additional information, please call 505-924-3860."
-------
Reopened veldredge (Registered User)
It can't legally be obstructed. Send police officers to enforce the laws.
Nothing has been resolved.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
ACS has responded to this request for service and successfully provided referrals to community resources.
-------
Reopened veldredge (Registered User)
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
duplicate this has been forwarded to parks to be addressed.
-------
Reopened veldredge (Registered User)
Parks and recreation department staff and ACS staff have not solved the problem.
Forward this to the police department.
Nothing has been resolved.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
"The case CM-2024-015177 has been completed by the City's Planning Department.
Please visit:
https://posse.cabq.gov/posse/pub/lms/Default.aspx?PossePresentation=ComplaintOverview&PosseObjectId=201707782
For additional information, please call 505-924-3860."
-------
Reopened veldredge (Registered User)
Upon calling this number that you provided it was made very clear to me that the code enforcement division of the city planning department will not address illegal encampments on public property.
This location is part of a publicly owned facility.
Send police.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
"The case CM-2024-015226 has been completed by the City's Planning Department.
Please visit:
https://posse.cabq.gov/posse/pub/lms/Default.aspx?PossePresentation=ComplaintOverview&PosseObjectId=201729294
For additional information, please call 505-924-3860."
-------
Reopened veldredge (Registered User)
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
ACS currently responds and will continue to respond to the mentioned areas on a daily basis to provide resources as well as coordinate with other City Departments to address the areas of mentioned
-------
Reopened veldredge (Registered User)
Nothing has been resolved.
Perhaps 311 could try a different approach such as the police department.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
ACS has responded to this request for service and successfully provided referrals to community resources.
-------
Reopened veldredge (Registered User)
The group of criminals has grown larger.
The amount of trash and human debris has increased significantly.
The extent of the vandalism has become significantly worse.
Send police officers to enforce the laws.
Send AMAFCA staff to cleanup the storm drainage system before our ecosystem becomes even more impacted!
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
closing as a duplicate please duplicate call cause delays we clear this area daily
-------
Reopened veldredge (Registered User)
Instead of blaming those of us who are having to bring this problem to the attention of city officials how about you just send someone out to solve the problem.
Enforce the laws against all these criminals.
Nothing has been resolved.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
"wellness check, shelter offered resource cards and notice given, parks to clear"
-------
Reopened veldredge (Registered User)
Their "wellness" has been impacted by their personal decision to injest illegal narcotics.
They have no interest in any "resources" other than cash to purchase more illegal narcotics.
They have ignored the "notice" to vacate
When can we expect parks to "clear" the public right of way?
Nothing has been resolved.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
THIS HAS ALREADY BEEN ADDRESSSED TODAY BY PARKS
-------
Reopened veldredge (Registered User)
And now that ACS and Parks and recreation department staff have all subsequently departed and the same group of criminals who have been illegally occupying space in this area for months now are back, what will be done?
There has still not been a satisfactory resolution.
Acknowledged 311 Citizen Contact Center (Verified Official)
311 Citizen Contact Center (Verified Official)
Closed 311 Citizen Contact Center (Verified Official)
-------
No encampment was found please update photo
-------