Thanks you for this information. I have forwarded this issue to Transportation for them to take a look in to. Your confirmation number is SRQ2015-001513.

This issue should stay open until the problem is fixed and the storm drain in cleared.

Hello Ryan, typically issues are closed once a service request has been created. Storm drains tend to go through cycles of thaw and melt and a request could conceivably be left open for a significant time frame under those conditions. It is preferred that separate requests for service are logged under a specific issue date.

For this request, the Storm Supervisor reported that the hot water truck was sent to clear this drain Feb. 24. In addition, to further assist with drainage, a snow clearing request was then passed along to our Snow Clearing Supervisor.

Thank you for reporting on SeeClickFix

In preparation for the upcoming snow season, we are clearing out outdated tickets. Thank you for reporting on SeeClickFix.