Description

The stop and shop service desk needs to be more customer service oriented. You arrive to find the closed sign up when someone should be taking care of the customers who arrive and have to wait in line only to be told 40 minutes later the customer service person is covering breaks for other staff on the floor. Why is management not covering breaks? How can you close the front desk for one hour. This store needs to get it together because it is absolutely frustrating on this lack of service.

I think back on the meetings to get this store in this location and what is currently going on is disgracefu!!! Hire additional staff or get the managers to cover breaks so customers are attended to.

This is happening too often !