Sharraxaadda

I normally report pole #s directly to progress energy via their report site at https://www.progress-energy.com/app/StreetlightRepair/default.aspx. However, there are many lights out along Falls of Neuse, Six Forks, and Millbrook. I don't want to get out of my car at night on a busy street to get the pole number. Does Progress Energy monitor or check the lights? I know in Knightdale, the police department reports lights. Is there anything like that happening in Raleigh, or is it just up to citizens to get the numbers? I ask because many of these lights have been out for months. Thank you for your time.