Thank you, xyz. We can see that the city has not acknowledged this yet, and it is important.

This issue will be rerouted to the correct service request. The hanger request is specifically for trees and was forwarded to the parks department. The rerouting may take a couple of days but if the wire is not electric it is suggested to contact either the phone/cable provider directly. Thank you.

It took over 3 weeks for the city to acknowledge this, another reason why you have to use the phone.

Thanks xyz. It looks like even after you called police, though, nothing has been done yet.

Hopefully they checked it out and found it was not dangerous.

Parks Department
If there is a possibility that a wire is electric it should not take a couple of days to check it out and if it is not I think you should call the phone or cable provider.

For clarification purposes when an issue is submitted into SCF under the wrong service request it can get backlogged. Parks is not the correct department to determine whether or not the wire may be electric/phone/cable. As XYZ stated the city does not monitor this site every minute of the day which unfortunately can delay a response so any emergencies should be phoned it. The best thing to do would be to call the 911 non emergency line, and UI. Thank you.

You wrote call,"call the 911 non emergency line." Please clarify because 911 is the emergency number.

Emergency Number - 911, Non-Emergency Number to 911 Center - 203-946-6316
http://www.cityofnewhaven.com/Police/ImportantPhoneNumbers.asp this link may also be helpful...police district managers.

COMPLETED, NEW POLE

Thank you.

This issue was recategorized from Hangers to Repairs.