Mô tả
I called Comcast to get an accurate download speed, but 3 techs and their manager could not verify my download speed. They kept trying to up-sell me to another package for an additional $10.00 a month. Which they would not be able to very either. The basic internet service does not support DOCSIS 3.0. Which is needed for video streaming without constant buffering. Roku, AppleTV, boxeebox, Chumby, Uebo, Bigstream all digital media receivers work best on the new Internet protocol. You have to pay more to get a modem that supports it. Even with that Comcast can't very the download speed. They misrepresent their download speeds. They claim to offer the fastest service in my area but they can't confirm it. All monopolies suck!!!
9 Bình luậns
chickiebones (Khách)
BB (Người dùng đã đăng ký)
Hi,
Is this a problem at a specific location? Is 57 Sea Street the problem where the issue is occurring?
Thanks,
Ben
ComcastMark (Khách)
Hi there! I work for Comcast. Kindly email at your account information and contact number at the email below. We will look into this and call you to discuss your concerns further.
We apologize for the inconvenience we may have caused.
Thank you,
Mark Casem
Comcast Corp.
National Cutomer Operations
We_can_help@cable.comcats.com
ComcastMark (Khách)
Thommye (Khách)
chickiebones (Khách)
ComcastMark (Khách)
Hello Michael,
I work for Comcast and I can certainly reach out to my colleagues to have this looked into. If you could please send me your account info @ we_can_help@cable.comcast.com, I will make sure that this is looked into. Also, please include your best contact number as well as a link to this page for reference.
Thanks,
Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com
Karen N (Người dùng đã đăng ký)
Đã đóng Karen N (Người dùng đã đăng ký)