Your concern has been received and forwarded to the Department of Public Works (CRS# 20020934148) so that proper inspection and handling can take place accordingly. This team has had problems with equipment breakage in regards to motor graders that break and need repair and may have broken again and back in the shop. Also members of the Alley Team are engaged in leaf and/ or snow removal services right now. Regardless, please know the City of Richmond is endeared to addressing your alley repair needs as soon as possible and this case file is still under review and being continually monitored for servicing. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

Request has been forwarded to The Department of Public Works for further investigation. The request has been placed in the system for alley repairs. Please continue to monitor request using CRS#20020934148. Updates or follow up can also be conducted by dialing the Richmond Customer Care Center at 804-646-7000.

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