Update: at this point now the snow is entirely packed down and it is now a sheet of ice that is several inches thick. It is impossible to even drive on this street now.

The streets in that area were plowed several times during the storm.

After almost 10 days, this is the best response offered? Does the attached picture, which was taken the day after, look like a plowed street? It most certainly was not. If any effort at all was made, I would not have written this complaint. I am leaving this issue as closed. Between the efforts of the residents to actually remove the snow/ice themselves, and the warm weather over this past weekend, the street condition has improved (although it still has a ways to go). This response (or lack thereof) is very troubling though.