We will enter your request into our internal work order system. We have been working through our wait list over the past month after new toters were delivered from the company. In the meantime, you can use a trash bag to put trash in and if concerned about animals tearing at the bag, just add a little smell on the inside of the trash bag. As for recycling items in a box and place out at the curb on your Trash/Recycling day, the crew will empty them. Thanks