Ticket #1493549. Ticket forwarded to Streets Department for follow-up. Initial complaints are investigated by a City contractor and repaired (if possible) or referred to either City crews or PECO. Depending upon the nature of the repair/outage, repairs are typically resolved within 10 business days.

After the timeframe of your request has passed, you can check the status of your ticket by calling 311 Monday thru Friday from 8:00 a.m. to 8 p.m. Just give us the ticket number and we can check it for you. You can also go online to www.phila.gov/philly311 and track your request. Thank you. (mb)