There is apparently an urgency to close out issues without any real resolution. I.E. the Coyotes in neighborhood, issue. “We are contacting Alabama Fish & Game”... issue closed, no update.

Why did this get assigned to Connect Customer Service for notification for people to maintain the growth in the alley

Hi Asedawg89, I apologize for the confusion on the issue's assignment. When the issue was created, "Other" was chosen as the category and those issues are automatically routed to Huntsville Connect Customer Service Team. From there, we evaluate the issue and then notify the correct department for a response.

I apologize for the delay on this. I will reach out to Community Development asking for an update.

As for the coyote issue mentioned by Hamilton Porter, Huntsville Animal Services is only able to assist constituents with pet/farm animal-related issues. Wildlife is regulated and handled by the U.S. Department of Agriculture. Unfortunately, all Huntsville Animal Services can do in this situation is forward your request to the USDA, and we are always happy to do so.

If you would like to follow-up with any coyote concerns that have been forwarded, the U.S. Department of Agriculture can be reached by phone at (202) 720-2791 or you can send emails to askusda@usda.gov.

Thank you for using Huntsville Connect,
-Huntsville Connect Customer Service Team

Thanks. The reason I selected Other is because last time when I reported under High Grass and weeds, the actual description was not read and they only drove down the street. Also before they told me here that the coyote problem was turned over to the USDA?

You are right asedawg89, I apologize. I double-checked my facts and you were told correctly by Animal Services. I will edit my previous comment accordingly.

Thanks. Now can we get someone to look at the alley between Rhett and Longwood.

What exactly do I need to do to get someone to look at the alley between Longwood and Rhett. It is a jungle.

We sincerely appreciate your concern for your neighborhood. Our Community Development Department has issued grass notices to the responsible parties. We look forward to working with you in the future on any service related issues you may be having. Have a nice day! Your Huntsville Connect Customer Service Team