This pothole marks the point where NCDOT becomes responsible for maintenance of this one block street which is actually a service road to the Exxon Station, Gardens on Glenwood condominions (150 residents), and three business offices. It has heavy traffic every day. The entire block has long been neglected by DOT, is badly deteriorated and cracked, has multiple potholes and is badly in need of resurfacing. For more than two years I have called and sent emails about it with illustrative photos to DOT. After about 18 months of doing this I finally received an email from Victoria Holbrook with DOT on May 9, 2013 sdaying she would look into the situation and "hopefully get you and answer soon". Nothing has happened. Her last email on July 9 indicated she did not know where I was talking about but the City of Raleigh if responsible for Lake Boone Trail. The City told me that it's responsibility stops a few feet from this pothole, and directed me to contact DOT. I have offered to meet with Ms. Holbrook twice but she has not responded. I can use some help.
JHT is correct. This whole stretch of road, from the Lake Boone-Edenburgh intersection around to the shopping cented is a mess. Always huge holes and the edges of the road breaking off. NCDOT or Raleigh needs to resurface this road - just filling in the holes won't do it (as is clear from previous attempts). They also need to install some speed limit signes on both pieces of the road so the people who come speeding around might slow down.
The potholes may be the low-cost "fix" used to deter the speeders. Just kidding! Kind of ... In addition to repairing the road, it would be fantastic if they connected the existing segments of sidewalk. If you've ever walked along this section, you know firsthand that you are taking your life in your own hands. Any driver barreling along that road will probably dodge the lawn-maintenance trucks before they will swerve to miss a pedestrian.
This area of Lake Boone Trial, the eastern end of Lake Boone Trial, carries a great deal of traffic, not only from Lake Boone Tail itself but also from traffic turning off Glenwood Ave. onto Lake Boone Trail or back onto the Glenwood Village service road. Traffic turning off of Lake Boone Trail right onto the service road tends to avoid the reported 5" deep pothole by swinging out into the oncoming traffic lane creating a traffic hazard. I agree that the disjointed sidewalk segments need to be connected to increase pedestrian safety at this site.
J. Harold Tharrington: Unfortunately that seems to be the average with DOT, you call, they ignore you. Ive been calling state congressmen lately, they seem to have been getting issues fixed with DOT quicker than calling DOT.
My understanding is that the property owners (those living on that stretch of Lake Boone Trail and, potentially, the businesses on the service road) would be responsible for paying for at least a portion of the curb and gutter and sidewalk. I think this is why the sidewalk exists in front of the newer houses (I would bet the builders were required to put in the curb and gutter and then just went ahead and put in the sidewalk).
If anyone from the City of Raleigh is reading this, could you please post a link to the necessary steps to get curb, gutter and a sidewalk on the entire length of the Lake Boone Trail/service road begin discussed here? Also, what about speed limit signs?
"NCDOT will schedule repairs at this location soon. At this point we will only repair safety related issues such as the pothole. We do not currently have plans for resurfacing this road.
Please let me know if you have any further questions."
Mr. Jones response is not only disappointing, it is fiscally irresponsible. The street is fractured from beginning to end due to a long period of neglect and will (should) require ongoing repair and maintenance until it is resurfaced. DOTs pennywise approach will predictably cost more than resurfacing now. It is only one block, BUT a block with very heavy traffic. That's the reason it is in such bad condition.
This road is maintained by the North Carolina Department of Transportation. We have notified the District Engineer. NCDOT does not track See, Click, Fix inquiries. If you'd like to follow up on this issue with them, please call Vickie Holbrook at 733-4768 or via email at vholbrook@ncdot.gov.
Thank you for the information. City of Raleigh, can you please provide me with two pieces of information:
1. Is NC DOT responsible for both the Lake Boone Trail portion AND the service road portion?
2. Who would be responsible for installing sidewalks? What is the process for having that looked at?
Thank you.
For any neighbors/frequent pedestrians, I have sent the following email to Vickie:
"Vickie,
I live on a small stretch of Lake Boone Trail in Raleigh that turns a corner and becomes a service road for a shopping center. Attached is a picture of one of many pot holes on the road. These pot holes don’t include the crumbling edges of the road. I have been informed by the City of Raleigh that NC DOT is responsible for this road (both the stretch of Lake Boone Trail beginning at Edenburgh Road and the service road). This is a heavily used stretch of road that has become unsafe, both from the speed of traffic, volume of traffic and condition of the road. There also is not a sidewalk that stretches the entire length of the road (although it is unclear whose responsibility adding a sidewalk would be).
Can you please tell me what steps I need to take to start the process by which NC DOT would repave the road? There have been attempts in the past to patch the road, but the repairs fail quickly. Thank you in advance.
I believe you might find the "service road" is actually Lake Boone Trail, or was before Glenwood was widened. Would require looking at old maps of Raleigh.
The best present solution may be to report all roadway failures, as they happen.
Public Works has provided the following information: Sidewalk Inquiry
Edinburgh Road from Glenwood Avenue to Lake Boone Trail and Lake Boone Trail from Edinburgh Road to Glenwood Avenue are both listed in the “Sidewalk Priority List” approved by Council on1/2/2013 managed by the Office of Transportation Planning. They are ranked #165 and #167 respectively out of 211 projects. Contacts: Eric Lamb and/or Jennifer Baldwin.
Both streets are eligible for improvements through the city’s “Street and Sidewalk Improvement Petition Programs”. Below is a link to information regarding both programs. Improvements through these programs would be by petition of the property owners adjacent to the respective roadways. Because of the lack of curb & gutter along these street sections, sidewalk installation would require street improvements to install curb & gutter, which would result in a street improvement assessment for a portion of the cost of construction levied against the abutting properties ($32 per LF for residentially zoned properties).
Street and Sidewalk Improvement Petitions - The Official City of Raleigh Portal
Thank you so much for using SeeClickFix to connect with the City of Raleigh. Over the past few months, SeeClickFix has been working with Raleigh integrate with their existing work order system, which will route issues directly to City staff in the field. This solution will improve the speed of communication and issue resolution throughout the City. We are really excited about the improved service this will provide.
In order to transition successfully, we need your help. This comment has been posted to notify you that the issue you submitted has been closed. If your issue still exists, please open a new issue via SeeClickFix. We wholeheartedly recognize this inconvenience, and strongly believe that this transition will improve citizen services in Raleigh for years to come.
Thank you so much. Your support means the world to us.
15 Comments
J. Harold Tharrington (Guest)
Daniel C. Gunter III (Registered User)
Lowly Pedestrian (Guest)
neighbor (Registered User)
yoder (Registered User)
Daniel C. Gunter III (Registered User)
My understanding is that the property owners (those living on that stretch of Lake Boone Trail and, potentially, the businesses on the service road) would be responsible for paying for at least a portion of the curb and gutter and sidewalk. I think this is why the sidewalk exists in front of the newer houses (I would bet the builders were required to put in the curb and gutter and then just went ahead and put in the sidewalk).
If anyone from the City of Raleigh is reading this, could you please post a link to the necessary steps to get curb, gutter and a sidewalk on the entire length of the Lake Boone Trail/service road begin discussed here? Also, what about speed limit signs?
Acknowledged City of Raleigh 3 (Verified Official)
neighbor (Registered User)
I just received this response from NCDOT:
"NCDOT will schedule repairs at this location soon. At this point we will only repair safety related issues such as the pothole. We do not currently have plans for resurfacing this road.
Please let me know if you have any further questions."
Brandon Jones
Division Maintenance Engineer
J. Harold Tharrington (Guest)
Closed City of Raleigh 3 (Verified Official)
Reopened Daniel C. Gunter III (Registered User)
Thank you for the information. City of Raleigh, can you please provide me with two pieces of information:
1. Is NC DOT responsible for both the Lake Boone Trail portion AND the service road portion?
2. Who would be responsible for installing sidewalks? What is the process for having that looked at?
Thank you.
For any neighbors/frequent pedestrians, I have sent the following email to Vickie:
"Vickie,
I live on a small stretch of Lake Boone Trail in Raleigh that turns a corner and becomes a service road for a shopping center. Attached is a picture of one of many pot holes on the road. These pot holes don’t include the crumbling edges of the road. I have been informed by the City of Raleigh that NC DOT is responsible for this road (both the stretch of Lake Boone Trail beginning at Edenburgh Road and the service road). This is a heavily used stretch of road that has become unsafe, both from the speed of traffic, volume of traffic and condition of the road. There also is not a sidewalk that stretches the entire length of the road (although it is unclear whose responsibility adding a sidewalk would be).
Can you please tell me what steps I need to take to start the process by which NC DOT would repave the road? There have been attempts in the past to patch the road, but the repairs fail quickly. Thank you in advance.
Best,
Daniel"
VEC (Registered User)
I believe you might find the "service road" is actually Lake Boone Trail, or was before Glenwood was widened. Would require looking at old maps of Raleigh.
The best present solution may be to report all roadway failures, as they happen.
Acknowledged City of Raleigh 3 (Verified Official)
City of Raleigh 3 (Verified Official)
Public Works has provided the following information: Sidewalk Inquiry
Edinburgh Road from Glenwood Avenue to Lake Boone Trail and Lake Boone Trail from Edinburgh Road to Glenwood Avenue are both listed in the “Sidewalk Priority List” approved by Council on1/2/2013 managed by the Office of Transportation Planning. They are ranked #165 and #167 respectively out of 211 projects. Contacts: Eric Lamb and/or Jennifer Baldwin.
Both streets are eligible for improvements through the city’s “Street and Sidewalk Improvement Petition Programs”. Below is a link to information regarding both programs. Improvements through these programs would be by petition of the property owners adjacent to the respective roadways. Because of the lack of curb & gutter along these street sections, sidewalk installation would require street improvements to install curb & gutter, which would result in a street improvement assessment for a portion of the cost of construction levied against the abutting properties ($32 per LF for residentially zoned properties).
Street and Sidewalk Improvement Petitions - The Official City of Raleigh Portal
Closed SeeClickFix Moderators (Registered User)
Thank you so much for using SeeClickFix to connect with the City of Raleigh. Over the past few months, SeeClickFix has been working with Raleigh integrate with their existing work order system, which will route issues directly to City staff in the field. This solution will improve the speed of communication and issue resolution throughout the City. We are really excited about the improved service this will provide.
In order to transition successfully, we need your help. This comment has been posted to notify you that the issue you submitted has been closed. If your issue still exists, please open a new issue via SeeClickFix. We wholeheartedly recognize this inconvenience, and strongly believe that this transition will improve citizen services in Raleigh for years to come.
Thank you so much. Your support means the world to us.