Our contractor checked the 100X block of Quinnipiac this week. Are all the lights back on? Please let us know if any are still out or cycling, as there may be additional issues.

Well, appreciate the attempt guys, but right now, at 11:05PM it's pitch black on the street. Same "cycling" pattern continues, on for 2 min, off for 2 mins, etc. Don't know the pole #, but it's on the lawn of 1005. Thanks for any help you can

Thanks. I'll be down to check it out in the morning

It's much appreciated. The work you guys do is under appreciated. People only think of it when they have no lights or power. Having gone through a few hurricanes and other events, believe me, my family is thankful for what the "front line" does!

I'm here now, and we'll take care of it. Pole number 6398 for future reference

I do appreciate the actions takes thus far, but I'm afraid pole# 6398 is still malfunctioning. We're down to a "cycle" period of about 60 seconds on, 60 seconds off now. Kinda feels like we're sleeping in an Atlantic City hotel with a neon sign outside the windows. Could this please be looked at again?

I don't think our contractor has made it out there yet. Should be taken care of today or tomorrow at the very latest.

I've really tried to be pleasant and understanding about this. Now it's become a joke actually, and pretty much a testament to not getting things done. I originally reported this on 8/05. At that time the problem was there for two to three weeks already, Here's a quick timeline: it was acknowledged on 8/15 (no remedy). On 8/16 Street Lighting Division posts "I'm here now, and we'll take care of it." (no remedy). On 8/20 Street Lighting Division posts "I don't think our contractor has made it out there yet. Should be taken care of today or tomorrow at the very latest". Keep in mind this comes after someone saying they were there and taking care of it. And now on 8/29 we are still enjoying our nightly light show of off/on off/on, etc. AND the segment of telephone pole is STILL laying on the lawn of 1007 Quinnipiac. That lawn ornament has remained there since mid-June.
Like I said, I really was patient and understanding of this, but now it's just ridiculous how inept the response has been.

The light has been replaced today by a brand new LED fixture. I acknowledged the issue on 8/15, but as there was no pole number, I made a site visit on the morning of 8/16 at which point i posted my reply here and placed it on our work orders for our contractor. Our contractor went out and replaced the bulb, which is the usual failure mode for a cycling street light. For cycling conditions, it is difficult to immediately verify that a light is not cycling as that would require the technician to wait around until the light is fully on and warmed up, then another length of time to make sure it is not cycling every 10 minutes or something like that. Clearly, there was a further issue with the fixture beyond the bulb, and as soon as I saw the message this morning that the light was still cycling, I issued a work order to our contractor to install a brand new LED fixture.

In addition, I contacted both UI and AT&T regarding the pole scrap on the lawn of 1007. If they have not already removed it, they will shortly.

We very much appreciate your efforts to report and follow up on this issue. Please let us know if your concerns have been addressed.

Thank you, thank you, thank you! New LED lamp is operating perfectly and provides better illumination to boot! I (and my neighbors) appreciate very much the work to resolve this issue.

As far as the pole scrap, that is still there, so we'll be patient at this point. Would just like to get another grass and brush cut there before the Fall, but there's still some time.

In any case, I'm appreciative of what's been done with the street lamp.

I'm happy to hear you like the new LED lamp. We are working hard on converting as many lights as we can to LED, as the light is much better and they use almost 60% less electricity.

There has been considerable email chatter between the different utilities since I mentioned the pole scrap to them, and I hope they pick it up this week. I think AT&T is the responsible utility. Please let me know by posting again if they have not picked it up by Friday and I will remind them to take care of it.

Well, still loving the LED lamp, but...you asked me to let you know if the pole scrap was picked up by that Friday (the 6th). Figured I'd give a week or two before bringing it up again, but unfortunately, it still remains. Couldn't cut grass around it, and some pretty tall late summer shoots are gaining a foothold there. They've had three months to grow.

Thanks for the update. I'm happy to hear that the LED is making a positive difference. I have just emailed the pole people at AT&T reminding them again that they were going to remove the piece. As it isn't our pole, we can't take care of it directly. Please let me know in a week if it is still there... I sure hope it isnt.

Has the pole been removed?

Unfortunately, no. It seems to have become permanent fixture.

The street light on Lenox St (by 350 Lenox) also cycles on and off. I have thought it was programmed that way to save electricity. It would be good to know if that is true. Sarah

We are delineating Street Lamp issues that are current and need the city's attention to resolve. Any issues prior to Dec 31, 2015 are being closed. If your Street Lamp issue still needs to be addressed, please create a new issue by selecting the Street Lamp service request in SeeClickFix. Providing a pole number and/or a more precise location is important. Once your issue is submitted, the Transportation, Traffic and Parking Department will acknowledge the issue and create a maintenance/repair work order.

Read this NHI article for additional information: http://www.newhavenindependent.org/index.php/archives/entry/city_street_lighting_/

Thank you.