Dear Sir or Madam:

Thank you for contacting the Public Works Agency regarding this matter. However, additional information is needed before your request can be processed. When reporting a problem with a street light, please make sure to provide the street pole ID number and the nearest address. The pole ID number is a 5 digit number posted on a white strip on the street light pole. This information will help our crews identify the street light that needs repair. You can post a reply to this message or you can contact the Call Center by phone at (510) 615-5566 or by email at pwacallcenter@oaklandnet.com. Your assistance in this matter is greatly appreciated.

Thank you

Dear Sir or Madam,

Thank you for contacting the Public Works Agency, unfortunately this service request will be canceled due to insufficient information. If you would still like to report this issue again, please contact the Public Works Agency at (510) 615-5566 or by email at pwacallcenter@oaklandnet.com

Thank you