My co-worker, who is vision impaired, needs this to be fixed immediately. It is endangering her and others who depend on this to cross safely.

John Smith

This crosswalk is at an intersection that is used by several people with an array of challenges. There are offices in the Charlotte East Business Park that individuals with visual, physical, mental and other challenges frequent. This is truly a dangerous liability.

Melissa Quick

My wife walks to work and crosses Albemarle Road at this intersection. She is visually disabled and needs the talking crosswalk fixed so she can cross the road safely.

please fix the talking crosswalk - make it safer for visually impaired.

My friend Judah Jones, who is visually impaired, crosses this busy intersection to get from home to work and back. Since it has been broken, she has had to depend on others for rides, and she is not able to be as independent as she prefers. Please get this fixed!

Help keep our citizens of Charlotte safe! Please repair immediately the talking crosswalk #66534.

If this was a non-working traffic light, it would have been fixed a LOT faster!! To those who are visually impared the talking crosswalk is just as critical to their safety as a traffic light is to drivers....this needs to be fixed in as timely a manner as any other traffic device.

Just because there are less visully impared folks than able sighted drivers does NOT mean that they are less inmportant!!

I want this fixed too

A talking crosswalk that doesn't work is a serious issue to remedy as soon as possible.

Talking crosswalks serve an important function, and this particular crosswalk has at least one sight-impaired citizen who needs and would use its services every day of the work week. Her safety depends on it, as does the safety of any sight-impaired person in the area--of which there could be many, since it's located in an area where there are several social service related organizations and offices that draw hundreds of people each day.

Please make fixing this talking crosswalk a priority.
Thanks.
- Pam

As a social worker for NC Services for the Blind, I am very aware of the importance of talking crosswalks. Many visually impaired folks have jobs and need to get to work everyday and on time like the rest of us. They have enough to deal with in their lives and this should NOT be another problem for them. Our 3 visually impaired employees catch the bus at the interaction of Executive Center and Farm Pond. They are unable to cross Albermarle Rd if they should need to go shopping or out to lunch during the day. Crossing Albermarle Rd as a sighted person is dangerous enough because of all the traffic. I think this problem should be corrected ASAP.
Jane Genten

Hi! Thanks to all of you who are writing in about this crosswalk. This is something we would like to look into. We especially would like to interview someone who utilizes this crosswalk. If someone can please call or email me that would be great. Direct (704) 374-3549, email: cnelson@wbtv.com

Thanks!
Christine Nelson
WBTV

Hi! Thanks to all of you who are writing in about this crosswalk. This is something we would like to look into. We especially would like to interview someone who utilizes this crosswalk. If someone can please call or email me that would be great. Direct (704) 374-3549, email: cnelson@wbtv.com

Thanks!
Christine Nelson
WBTV

Please fix this broken safety feature that allows the visually impaired to cross this intersection more safely. This issue is not only important to those who need it, but also to many others that have the capacity to care about the needs of others.
Extreme Makeover Home Edition recently had an episode that featured a visually empaired couple. In that episode, talking crosswalks were installed in the town! The elected leadership of that town really seemed happy to be on TV in support of the visually impaired. Maybe WBTV can use its connections to get an interview with the decision makers, who have yet to take action on this, and put the spotlight on them. Putting those people on TV will get this fixed faster than doing an interview with the visually impaired who've already voiced their concern.

Respectfully,
Jason

Thanks Jason for your reply. But we do prefer speaking to someone who utilizes that crosswalk. It would bring a better understanding to why there is a need, as opposed to a reporter standing there saying it. And it would help our case when we bring it to the attention of the proper agency to fix it. That said, we're already in touch with an individual who uses that crosswalk and would like to see it fixed. Thanks for comments.

Christine Nelson
WBTV

From Christine Nelson WBTV:
Hello all.
We asked Charlotte DOT to take a look at this crosswalk. They did and it turns out the system does work. In order to activate the "talking" feature, the button has to be pressed for 1.5 seconds. I went out there and tried it myself and it worked for me. CDOT has offered to show anyone how to use it. Thanks for using See, Click Fix!

Regards,
Christine Nelson, WBTV
cnelson@wbtv.com
(704) 374-3549
cnelson@wbtv.com

Someone had said the crosswalk was fixed, but it is not. Perhaps those with vision don't know what a talking crosswalk usually does. This one DOES make the "clicking" sound. You can push the cross button and it does engage and and had a light that comes on, but when it is time to cross safely, it used to say, "Walk sign is on to cross Albemarle Road". It never says anything now, so if you can't see the lights change you don't know when to cross. I was there yesterday and in addition to this crosswalk not working on the SE corner, the one on the NE corner is now not talking either. - Judah Jones

Hi Judah, when we tested the crosswalk it did everything that you're saying and for us the voice did activate saying "Walk sign is on the cross Albemarle Road." In fact, we had to listen to it a couple times to make out what the voice was saying. I'm not sure what the issue is. Would you like a Charlotte DOT representative to meet you out there so you can show them directly what you're talking about? They're have a point person who works wth the disabled. Let me know I'd be happy help.

Christine,

I see that you are trying to follow up with Judah to ensure all issues with this crosswalk are handled. I just wanted to say thank you for continuing to show concern for a complete resolution!

Jason Rogers

Many thanks to D Evans for following up on this! This crosswalk and the other one across the street from it which had also quit working are now fixed. Thanks to all who helped.

It is now resolved.