Description
There may be a puncture in my sewer line, there was work being done and it may have affected my main.
also asked...
Q. ***PLEASE CHECK*** the LOCATION of your request, so we send the crew to the correct place. For mobile users, sometimes the GPS location is incorrect.
A. OK
A. OK
Q. CALL (510) 615-5566 to report potential infrastructure emergencies. STOP, do not use the app or website.
A. Sewers: Call (510) 615-5566
A. Sewers: Call (510) 615-5566
3 Comments
Acknowledged City of Oakland (Verified Official)
Oakland 311 (Verified Official)
Dear Sir or Madam,
Thank you for contacting OAK 311, but additional information will be needed before your service request can be processed. Would you happen to know who was doing the work (the City of Oakland or a private contractor)? Also, was the work for your sewer lateral, which is on your property, or for the sewer main? This information will help us better process your request. Your assistance in this matter is greatly appreciated.
Thank you
An anonymous SeeClickFix user (Registered User)
Thank you for your response. The contractor that did the sewer work on Reinhardt Drive (and Davenport, Cunningham, and Fair Ave) was done by Andes Construction. But the person who took my report over the phone misheard me: it's not the sewer line that's damaged, it's the WATER main on the house side of the water meter which I'm almost 100% sure was damaged when Andes jackhammered the concrete out of the sidewalk around our sewer lateral and water meter which are VERY close together. OR maybe when they put the new concrete back.
I've lived here 22 years and have NEVER had a water usage issue - in fact, we've been "scolded" by EBMUD for using FAR below what most homes our size use! We noticed our water usage start ballooning immediately after the sewer work was pronounced complete - and it's gotten worse every month since. The last reading was almost 600 GPD which is almost 6 TIMES what we used during the same time last year - or pretty much any other year.
We've had three plumbers look at the problem and 2 of them asked about the new concrete work before even opening the lid on the water meter box. I've attached a photo so you can see for yourself what was done. Repairs could cost $1-3,000, and we really don't think the damage was caused by us, but by the contractor, and, believe we shouldn't be held financially responsible for the repairs.