This issue was reported several weeks ago also.

The Property Maintenance Division for the City of Richmond has received your complaint; however it appears that this request is actually a bulk pickup request so we have forwarded this case to the Department of Public Works for resolution; you may wish to contact them for further information regarding this issue. Thank you.

No matter whose responsibility removing the debris fails upon, it should have be removed weeks ago. And/Or someone from DPW address the issue with the property owner. The city has failed the neighbors on this issue. Over trash is normally pick up in the rear, not in front of our homes. I consider the issue open until the property owner is notified and /or cited.

Absolutely...this system is failing if all we obtain is an acknowledgement...you close the issue and refer us to another agency. Keep it open whie you fix...

I understand what you are saying but Code Enforcement cannot help you in this matter and we have opened a ticket for the Department of Public Works to handle the issue. The correct number is #296078. This type of issue does not fall under illegal dumping, but instead is for bulk pickup.

This is a trash issue which is a DPW issue. The trash needs to be picked up. The property owner knows better than to put it out by the sidewalk. Why does it take a month to get something picked up. We don't need excuses, you need to accept responsibility for the issue and pick up the trash. Think outside the box for a change.

The property owner is responsible for cleaning the front and rear of the residence. If this were snow or ice it would be the property owner's responsibility.Please tell us when the trash will be picked up?

please note I have entered a request again for bulk pickup on this matter. Please use the new number I provided yesterday. Thank you

This ticket is closed in the City's Work Order system.

By HUDSON, ROSALIND A: 11/28/2012 8:16:38 AM
COMPLETED BY KB, DESK, TRASH, 11/27