说明
We have some branches that fell in our yard from the storm that happened this past week. They are on the side of the road in front of our home. Please have someone come by to pick them up. Thank you.
I have followed up with the City, city council members, including the city council president and nothing has been done (as of August 30th). Someone has actually been throwing away trash on top of the branches. I guess we need to call the news to get this done. CITY OF RICHMOND GET IT TOGETHER!
还问了...
问 What type of pickup is this?
答 Yard Waste
答 Yard Waste
21 评论s
已确认 RVA: Customer campaigner (注册用户)
Anonymous (注册用户)
City of Richmond (注册用户)
City of Richmond (注册用户)
The branches and yard waste are still in front of our house. When can we expect it to be picked up? It has been a month.
City of Richmond (注册用户)
City of Richmond (注册用户)
Anonymous (注册用户)
City of Richmond (注册用户)
City of Richmond (注册用户)
City of Richmond (注册用户)
City of Richmond (注册用户)
Thanks.
City of Richmond (注册用户)
City of Richmond (注册用户)
Anonymous (注册用户)
Joseph Mason (注册用户)
Dear DPU Customer:
Thank you for contacting the City of Richmond’s Department of Public Utilities.
We do apologize for any inconvenience, but there have been a large number of requests to pick up debris from the past storms. We are working as fast and as hard as we can to complete the orders in a timely manner, but it is taking longer than normal.
Should you have questions, please feel free to contact us for assistance at (804) 646-7000. Our hours of operation are 7:30am-5:30pm Monday-Friday.
Sincerely,
DPU Customer Care Call Center
From: Valarie Blaes [mailto:valarie.blaes@gmail.com]
Sent: Tuesday, September 13, 2016 11:10 AM
To: DPU - dpucustserv
Cc: Sherman, Lynette M. - DPU; Graziano, Kathy C. - Council Member; Jonathan M. Young; Mosby, Michelle R. - Council Member
Subject: RE: Reported branches to see click fix a few weeks ago but still have not been picked up. Can you help?
The branches have not been picked up yet and it is September 13th. This is absolutely unacceptable.
On Aug 31, 2016 3:06 PM, "DPU - dpucustserv" wrote:
Dear DPU Customer:
Thank you for providing the information requested by the City of Richmond’s Department of Public Utilities.
The order is still open and acknowledged. There have been a large number of requests to pick up. We are working as fast as we can to complete the orders, but it is taking longer than normal. We do apologize for any inconvenience.
Should you have questions, please feel free to contact us for assistance at (804) 646-7000. Our hours of operation are 7:30am-5:30pm Monday-Friday.
Sincerely,
DPU Customer Care Call Center
From: Valarie Blaes [mailto:valarie.blaes@gmail.com]
Sent: Wednesday, August 31, 2016 1:15 PM
To: DPU - dpucustserv
Cc: Jonathan M. Young; Graziano, Kathy C. - Council Member; Sherman, Lynette M. - DPU; Mosby, Michelle R. - Council Member
Subject: RE: Reported branches to see click fix a few weeks ago but still have not been picked up. Can you help?
http://en.seeclickfix.com/issues/2724725-branches-etc-from-storm-need-to-be-picked-up
On Aug 31, 2016 1:08 PM, "Valarie Blaes" wrote:
This is not the same issue.
The branches I am talking about are from the storm that happened back in July.
It was reported on seeclickfix.
This is incredibly frustrating!!
Anonymous (注册用户)
City of Richmond (注册用户)
City of Richmond (注册用户)
Mr. Mason, this is the same response I've been receiving from the City.
Anonymous (注册用户)
City of Richmond (注册用户)
Brush
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