I submitted this exact issue a couple of weeks ago. My issue was "closed" with no resolution of explanation given. When I inquired as to the action taken, no response was given.

By Interface, Cityworks: 6/14/2016 9:16:11 PM

This content is currently blocked. The content is either under review by SeeClickFix or has been confirmed by SeeClickFix for violation(s) of SeeClickFix Terms of Use (https://www.civicplus.com/terms-of-service). Content that aligns with SeeClickFix Terms of Use will be posted, and content that does not align with our Terms of Use will not be permitted for public viewing.

By Interface, Cityworks: 6/15/2016 6:01:30 AM

By workordersystem@richmondgov.com, Citizen: 06/15/2016 06:01:30 AM

By Interface, Cityworks: 6/15/2016 6:01:32 AM

By workordersystem@richmondgov.com, Citizen: 06/15/2016 06:01:32 AM

By CITY, WORKORDER: 06/23/2016 08:52:46 AM
WORKORDER ID: 81736 has been closed.

By GILLEY, SETH R: 6/23/2016 8:51:01 AM
See WO

This ticket is closed in the City's Work Order system.

Open

By CITY, WORKORDER: 06/28/2016 13:40:15 PM
WORKORDER ID: 81736 has been closed.

Thanks for reporting this issue!