Thank you for contacting the Department of Public Works. To report a pothole in the City of Norfolk, please e-mail PWORKS@norfolk.gov, call the 24-hour hotline at 823-4050 or use the convenient online form at http://www.norfolk.gov/PublicWorks/pothole.asp. If you would like to report a roadway problem on a state maintained interstate or county road, please contact VDOT by visiting our website. Copy and paste the website address www.VirginiaDOT.org in your browser. Click the “Travel Center” link and then “Report a Road Problem.” You can also report roadway issues by calling 1-800-367-ROAD (7623).

Best regards,
Jennifer Gwaltney
Management Analyst II
City of Norfolk
Department of Public Works