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The Huntsville Connect Customer Service Team

Good morning, your issue has been fixed! PWS poured curb at this location. Thank you for using Huntsville Connect!

I may not be the sharpest knife in the drawer, but the complaint was there was no handicap curbing. The concrete between the curb and the sidewalk was missing, and the handicap curb was in place. Why on earth would PWS jack hammer out the correct curb and install a full height curb in its place? The original issue of no handicap curbing is still in place, but now it is even worse. Doors anyone do a sanity check before they did this?
I appreciate the attempt, but this is crazy.

Morning Rick! When the subdivision was designed, the new ADA codes were not in place. The City of Huntsville has a plan to bring the ADA ramps up to code when the street is next resurfaced. For the time being, we have raised the curbs the way they are supposed to be in this and other locations in the neighborhood. Thank you for understanding and if you have any questions, please call us at (256) 883-3944 and we will be happy to answer any questions or come out and meet with you if you like. Thank you for using Huntsville Connect!

Thanks for fixing this issue!

Thanks for fixing this issue!