Thank you for submitting this concern to the City of Virginia Beach via the VB Works service request system. We are researching the issue to determine the appropriate party or parties to respond. Once this has been ascertained, you will receive a separate comment with the name and contact information of the department(s) involved. You may contact them for further information on the resolution of this request. Thank you again for alerting the City to your concern.

The City of Virginia Beach has received your service request and has forwarded it to Parks & Recreation/Landscape Management for research & resolution. For more information or a status update on your request, you can contact them directly at 757-385-4461 or at Landscape@vbgov.com.

Thank you for contacting the Department of Parks and Recreation/Landscape Management Division.

Your request has been placed as service request # 91455429.  Response times vary depending on the nature of the concern or request. 

Thank you for allowing the Landscape Management Division to serve you!  Please contact us at 385-4461 or landscape@vbgov.com if we can be of further assistance. 

311 Citizen Services - CS1将个问题分配给Landscape Management

Dear Sir or Madam,

I am a homeowner at 8300 B Atlantic Ave., Virginia Beach, VA 23451, and my town home is at the intersection of Atlantic Ave. and Shore Dr. There is a huge tree on the public land between our property and Shore Dr. This tree, whose trunk and branches have many patches of green moss covering them, has grown a lot since 2000, which is when we bought our home. In fact, its branches are pushing against our crepe myrtle tree and forcing it to grow slanted towards our house. In addition, this big tree's branches are getting closer and closer to our home. I am afraid that soon those branches will begin to brush up against our house and windows, and then rip the window screens.

Could you please prune the branches that of this big, moss covered tree, which is located at the place that I have indicated. If you could do so at your earliest convenience, my wife and I would greatly appreciate it! We sent a similar request about one month ago, but unfortunately nothing has been done.

Sincerely,
Olmedo Villavicencio

Hello, again!

As you already know, I am the homeowner at 8300 B Atlantic Ave., Virginia Beach, VA 23451, and my town home is at the intersection of Atlantic Ave., and Shore Dr. After the severe thunderstorm on Friday, July 15, the grated storm drain that is between my property and Shore Dr., got covered with lots of mulch, dirt, leaves and other debris. This circular drain can easily be located because it has large grey stones surrounding it, and it is next to my crepe myrtle tree.

Could you please remove the debris covering the top of the storm drain, so the next time it rains, the water will be able to go down the drain and not accumulate outside my home. I'm concerned about having a lagoon form next to my home during a thunderstorm!

I thank you in advance for your attention and cooperation!

Sincerely,
Olmedo Villavicencio

Per original request entered 05/16/2016 that Landscape responded to look at trees and speak with customers. At the time of original request it was determined that city trees were not touching the house and said trees were not scheduled until the fall.

Due to additional request being submitted via SCF and Landscape inbox, we have entered another request under SR #91460114.

This issue will be closed.

Thanks for fixing this issue!