Huntsville Utilities has received your service request and it will be reviewed by a crew for repair or replacement. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.

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Your Huntsville Connect Customer Service Team - Huntsville Utilities

Thank you for reporting your service request to Huntsville Utilities. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.

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Your Customer Service Team

As of Wednesday evening 4/27/16, this street light is still not working...

Just checking when this issue will be looked at again... Please respond...

Thank you for reporting your service request to Huntsville Utilities. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.

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Your Customer Service Team

As of 05/02/15 @ 7:45pm, street light is STILL NOT WORKING...
Why do you change the status to closed if the issue has not been addressed???
See attached photo... All other lights are working except this one...

Checked the street light on 05/02/15 at 11:45pm and it was on, so there must be some other issue causing it to misfunction...

Huntsville Utilities has received your service request and it will be reviewed by a crew for repair or replacement. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.

Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities

Thank you for reporting your service request to Huntsville Utilities. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.

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Your Customer Service Team

As of 05/08/16, this street light is still not working properly... Light has a glow but only comes on for short periods of time, then goes back off... It is important that this light be repaired because it not working properly is causing alot of darkness in this particular area... Please take this seriously this time and actually send a crew to repair or replace... Thanks...

Hello Mr. Cruse, Please help me located this light. We have been to this location 2 times and repaired this light. Is the light at the corner of Drake Ave and Emm Ell St. Is it in front of 3403 Drake.
Perhaps we are going to the wrong light. Thank you for your help.

This light is on my side of the street... Between 3403 Drake and 3405 Drake... Directly across the street from Emm Ell Street... Thanks for your concern...

Great thank you Mr. Cruse I will get it reported.

As of Wednesday (05/11/16), this light still has not been repaired...

Mr. Cruse, our third shift crew has been there to repair this light in the dark so he would know exactly which one was not working properly. Please let me know it there is still a problem with it. I'm going to close your ticket at this time.

Thank you for reporting your service request to Huntsville Utilities. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.

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Your Customer Service Team

As of Wednesday (05/11/16), 8:38pm, street light is NOT on...
As I have said before, light comes on and goes off at random times...
It would be just my luck that when your crews pass by the light, it is probably on...

8:46pm... Light is on...

Light is fixed... Looks like new bulb was all it needed... Thanks...

Thanks for fixing this issue!