Agreed, Ellen, that is why I indicated the entire Huguenot Area. Thanks for the confirmation.

Same for Old Gun Rd / Old Gun Trace Leaves at top of my property since November. Hopefully they will get collected soon now that the weather is getting better!!

Thank you for your communication with Richmond City Government online. It has been determined that there are areas that still need leaf collection. Leaf collection for those areas will be completed. There has been some unforeseeable circumstances that took place that has hindered the schedule even with the leaf collection crew working on the weekends. The City of Richmond is endeared to addressing your leaf collection pick up as soon as possible. If you have any further questions, please feel free to contact customer service at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

I do appreciate knowing that you have acknowleged there have been no leaf collection at all this 2015 - 16 season; however, it is not comforting to know that no commitment is being made to have this resolved within the forseeable future. What is the planned timeframe to complete the single leaf collection within the Huguenot area as well as throughout this councilmatic district?

Thank you for your communication with Richmond City Government online. It has been determined that there are areas that still need leaf collection. Leaf collection for those areas will be completed. There has been some unforeseeable circumstances that took place that has hindered the schedule even with the leaf collection crew working on the weekends. The City of Richmond is endeared to addressing your leaf collection pick up as soon as possible.
If you have any further questions, please feel free to contact customer service at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

" ...unforeseeable circumstances that took place that has hindered the schedule even with the leaf collection crew working on the weekends..." Thanks for repeating your last closing message without any planned timeframe for providing the one collection in the entire Huguenot area. Could lack of planning be the cause of the failure to provide even one leaf collection when there used to be two collections within the same 5 month timeframe? I would prefer to keep this issue open until the 2015 -16 collection cycle is complete.

Garden and flowers small square
Acknowledged RVA: Customer campaigner (Verified Official)
SLC-3/4/2016 9:29 AM– Thanks for your report to Richmond Government online. This matter has been submitted to our Solid Waste department. This request will be closed.
Please refer to new CRS # 20021000112, which is still open when inquiring. Follow ups can also be conducted by dialing Richmond Customer Care at 804-646-7000
8 minutes ago · Flag
Ryman small square
Ryman Jones (Registered User)
Well, I guess I have been put in my place; my desire to leave it open until the collection has been completed is being ignored. I guess I will just have to acknowledge that it has been referred...
less than a minute ago · Flag

Follow up question - in the response to my original question, the indication was that the leaf crews were working to complete the single leaf collection on the weekends. Since spring is almost upon us, are there ANY leaf crews still working on completing the single leaf collection during the WEEK or only on the WEEKENDS?

First let me say that this request IS closed in the seclickfix , however the request is opened in the Citizen Request System(CRS) # 20021000265
Thank you for your communication with Richmond City Government online. It has been determined that there are areas that still need leaf collection. Leaf collection for those areas will be completed. There has been some unforeseeable circumstances that took place that has hindered the schedule even with the leaf collection crew working on the weekends. The City of Richmond is endeared to addressing your leaf collection pick up as soon as possible.
If you have any further questions, please feel free to contact customer service at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together

I am sorry to learn that my request is closed in the seeclickfix.My question remains...are there ANY leaf crews working on leaf collection during the weekdays or are they ONLY working to complete the SINGLE leaf collection on the weekends?

Yes They are working everyday

Nice to know...what is the timeframe to complete the task???

Thank you for your response. The time frame will be within the next two weeks. Thank you in helping us build a better Richmond.

Thanks again for your reply; however, I would prefer to keep this issue open until the single leaf collection is completed in the Huguenot area. The timeframe of two weeks is appreciated but I can't help to notice that puts it close to April Fools' day which sort of makes this entire issue seem ironic in the extreme. Again, please keep this issue open until completion.

I see from the date of Monday, 3-14-2016, that tomorrow being April Fool's day makes three full normal work weeks plus 2 weekends, and the folks in the Huguenot Area are still having to dodge composting leaf piles on most streets...whereas the last promised collection was WITHIN two weeks of the 14th. Another promise unkept...and a full MONTH since my first request.

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Leaves at top of my property on Old Gun Trace have yet to be collected.

Don't you love how the City loves to close these requests when they aren't completed? Thanks for being on top of it!!

The vacuum truck has been through once for the Poyntelle area. It was on a Wednesday a few weeks ago.

Thanks for acknowledging this again, although you might notice that this complaint/request was dated a year ago. Thanks again!