The trash came a lot earlier than usual this week and a lot of people missed their trash. I did and another neighbor on Apple street did too.

That is why your trash needs to be out at 7AM (per City Ordinance) . It does not matter what time the trucks "usually" come by. Breakdowns, long lines at the dump and other issues can alter the trash routes on any given day.

Thank you for your concern, this issue has been received by our department. We will look into this issue further and resolve it accordingly.

Thank you for reporting this issue to us. We are pleased to report back to you that this issue is now resolved.

Thanks for fixing this issue!