Beschreibung
Debris in old pipes causes yellow/rusty water when disturbed by opened fire hydrants. Almost weekly our water turns yellow. It takes days for it to clear up, or clears immediately if the city releases water until clear from neighboring hydrants. So much water is wasted during this process, which takes around 10 minutes. The powerful stream of water damages lawns, plants, and displaces dirt around nearby street lamps. Could we please get a permanent solution by pipe replacement? We shouldn't have to forgo drinking, bathing in, and washing white clothes in dirty (and possibly dangerous) water on a regular basis. Thank you.
10 Kommentierens
City of Huntsville (Verifizierter Beamter)
Huntsville Connect Customer Service (Registrierter Benutzer)
Anerkannt Huntsville Utilities Street Lights (Verifizierter Beamter)
Huntsville Utilities has received your service request and it will be reviewed by a crew. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities bcn
Geschlossen Huntsville Utilities Street Lights (Verifizierter Beamter)
Our Water Quality section tried to make contact to the resident at 3403 N Broad Place, and we also tried to call the number that was listed on the sign inside the front door but it is disconnected. We have not received any other complaints about water discoloration or any other types of water quality calls around this area. We do regular flushing in our water distribution system, which helps to keep the cleanest water available to our customers. Sometimes, water inside the home becomes discolored because of old deteriorated galvanized piping from the meter to the house and throughout the house. If you are still experiencing these issues, please contact our Water Quality line at (256) 650-6374.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities bcn
Reopened Tori Moore (Registrierter Benutzer)
Anerkannt Huntsville Utilities Street Lights (Verifizierter Beamter)
Huntsville Utilities has received your service request and it will be reviewed by a crew. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities bcn
Huntsville Utilities Street Lights (Verifizierter Beamter)
Our Water Quality and Water Operations employees have made contact with the resident at 3404 N. Broad Place. We flushed the water main and we have created a maintenance ticket for more work next week. Weather permitting, this issue will be resolved by the end of the week, and we will not close this ticket until he issue is resolved.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities
bcn
Tori Moore (Registrierter Benutzer)
Geschlossen Huntsville Utilities Street Lights (Verifizierter Beamter)
Thank you for reporting your service request to Huntsville Utilities. Our Water Operations employees have finished the maintenance work on the water mains on North Broad, and we have now landscaped the area too. We are closing your request. If you need further assistance, please let us know.
Thanks for checking in with Huntsville Connect! bcn
Your Customer Service Team
Tori Moore (Registrierter Benutzer)