Dear Citizen,
 
Thank you for contacting the Office of the Mayor.  I appreciate hearing your views, and I welcome your suggestions.  To ensure that your thoughts and concerns receive full consideration, I review each email on an individual basis. 
 
Please accept this message as acknowledgement that your email has been received.
 
If you require immediate assistance, or would like to request City services, please dial 311 to call the City of Baltimore’s One Call Center, or contact 311 Online at the website below.
 
https://baltimore.customerservicerequest.org
 
If your email is a request for City services, the City agency or department that is handling your request will contact you directly.  Otherwise, I will respond to your email as soon as possible.  All emails are responded to in the order that they are received.  
  
Again, thank you for contacting me, and please don’t hesitate to do so in the future.
 
Sincerely,

Stephanie Rawlings-Blake
Mayor
City of Baltimore