Your concern has been received and forwarded to the Department of Public Works (CRS# 20020948699) so that proper inspection and handling can take place accordingly. This is a concern that is an open and existing concern in the system. The status of this concern is showing that this location is on the sidewalk repair list. If you have any further questions, please feel free to contact us at 804-646-7000 to speak to a customer care representative; please reference the CRS# when inquiring. We appreciate your communication that helps us in “Building The Best Richmond” together.

Please tell me where it is on the list and when I can expect the repair completed.