Man cover is actually sinking

The City of Oakland Public Works Department has received this issue. It is registered as service request #587637. Thank you, in advance, for your patience as we work through a backlog of pothole service requests. Unfortunately the City does not have enough funding to repave all streets in poor condition. With limited funding, our response to resurfacing requests is limited to minor pavement and pothole repairs only. Our Street Maintenance Department will assess your street and determine whether temporary measures might be appropriate. Please understand that this work may be limited to pothole or other minor repairs, and that we have many similar requests. We will do our best to respond in a timely manner. The backlog of streets in Oakland needing pavement currently is $435 million and growing.
At your convenience, please review the following information regarding the City of Oakland Street/Sidewalk Maintenance Program:
Facts About Oakland's Infrastructure - Streets & Sidewalks http://www2.oaklandnet.com/Government/o/PWA/s/SST/index.htm
5-Year Paving Plan http://www2.oaklandnet.com/Government/o/PWA/o/EC/s/STS/OAK030328 Please check back for status updates, or contact us directly at 510-615-5566.

Dear Sir or Madam,

Thank you for contacting the Department of Public Works regarding this matter. However, additional information is needed before your request can be processed. The address, 2537 67th avenue, does not seem to match the location on the image provided. Please verify the location. Your assistance in this matter is greatly appreciated.

Thank you.