This has not been resolved. The sewer is still clogged.

Thank you for your comments. This concern has been forwarded to the Department of Public Utilities for review, handling, scheduling and appropriate action. Your concern has been placed in the CRS system for the appointed department to begin working on this concern. If you have any further questions, or want to check the status or updates for this concern please feel free to contact us at 804-646-7000 to speak with a Customer Service Representative please reference the (CRS#20020973277) when inquiring about this concern. No updates for this concern will be keyed on this SeeClickfix site which is why the issue is being closed on this site. We appreciate your communication that helps us in “Building The Best Richmond” together.

Thanks, I appreciate your perspective. Here's mine:
Closing this issue makes it appear as though it was resolved within 24 hours. Last year the same issue took four months to be resolved. I would like the people at the city who are looking at resolution metrics, to be aware that it's actually taking four months and not one day to resolve this issue. Otherwise they have no way of knowing how truly poor their resolution time on these issues is. I will continue to reopen this until the issue is resolved. Thanks for your understanding.

Thank you for your comments. This concern has been forwarded to the Department of Public Utilities for review, handling, scheduling and appropriate action. Your concern has been placed in the CRS system for the appointed department to begin working on this concern. If you have any further questions, or want to check the status or updates for this concern please feel free to contact us at 804-646-7000 to speak with a Customer Service Representative please reference the (CRS#20020973277) when inquiring about this concern. No updates for this concern will be keyed on this SeeClickfix site which is why the issue is being closed on this site. We appreciate your communication that helps us in “Building The Best Richmond” together.

Street was cleaned this week and sewer is still clogged (more so actually)

Resolved at 9am this morning. Thanks!

The Department of Public Utilities is reporting that maintenance was performed on 2 storm inlets at the requested location. Staff- Taylor/Harris. Equip- 3795.