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Q. Is the mailing address same as the affected address?
A. Yes
A. Yes
Q. Date of damage?
A. mardi 16 janvier 2024 12h00
A. mardi 16 janvier 2024 12h00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
A. Basement
Q. How is the Water backing up?
A. Floor
A. Floor
Q. What is the condition of the water?
A. Dirty
A. Dirty
Q. Is your basement still flooded?
A. Yes
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
A. Yes
Q. How far did the plumber snake?
A. 100ft
A. 100ft
Q. Did the plumber inspect with a camera?
A. No
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
A. No
Q. What did the plumber advise or inform the customer?
A. To contact DWSd as the issue has to be with city sewer.
A. To contact DWSd as the issue has to be with city sewer.
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. No
A. No
Q. Do the gutter downspouts lay on the grass?
A. Yes
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
A. No
Q. Has the gas meter been moved outside recently?
A. Yes
A. Yes
Q. Is there a sprinkler system?
A. No
A. No
Q. Is this a recently purchased vacant property?
A. No
A. No
Q. Do you have a backwater valve installed?
A. No
A. No
Q. Do you have a sump pump installed?
A. No
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
A. No
Q. Additional Information
A. Cx called to report WIb.//Cx had 3 plumber out who advised him to contact DWSD.
A. Cx called to report WIb.//Cx had 3 plumber out who advised him to contact DWSD.
1 Commentaire
Reconnu City of Detroit Water and Sewerage Dept. (Membre officiel vérifié)