Description
Bike lane needs help for 3 blocks of Nimitz~large holes and cracks, and new striping desperately needed!
Our kids bike here and need to be safe!
Reporter
Bike lane needs help for 3 blocks of Nimitz~large holes and cracks, and new striping desperately needed!
Our kids bike here and need to be safe!
24 Comments
Helen (Guest)
Lynn (Guest)
Alex Maitre (Registered User)
Alex Maitre (Registered User)
(I am a dedicated cyclist who has seen it all AND who has been hit by a car)
Nicole Burgess (Guest)
San Diego Street Service (Guest)
Hello,
Please provide hundred blocks where these potholes exist. Your additional information will allow us to select the correct location in the Geo Browser.
Thank you,
Street Division
619-527-7500
Alex Maitre (Registered User)
Nicole Burgess (Guest)
Thank you.
San Diego Street Service (Guest)
Hello,
A service notification has been created for your request. The service notification number is 150000582754.
Thank you,
Street Division
619-527-7500
San Diego Street Service (Guest)
Hello,
A service notification has been created for the large holes and cracks on Nimitz. The service notification number is 150000582769. If you are requesting new striping on Nimitz Blvd, please call Traffic Engineering at 619-533-3126. If the street needs to be re-striped we will be happy to create a service notification.
Bike lane needs help for 3 blocks of Nimitz~large holes and cracks, and new striping desperately needed!
Our kids bike here and need to be safe!
Thank you,
Street Division
619-527-7500
Nicole Burgess (Guest)
TSW Street Service (Guest)
What do you mean curb protection? Is the curb broken, does it need to be repainted? Your additional information will allow us to select the correct problem code in our data base.
Thank you,
Street Division
619-527-7500
Lynn (Guest)
Alex Maitre (Registered User)
Teresa,
Is this the same spot on Nimitz that Lynn reported in issue #151692? It looks like it's in the exact same place. If so, no harm, it would just help to make that clear to the city so they do not think they are tracking two different jobs.
Kudos for reporting it!
Alex Maitre (Registered User)
Nicole et. al,
"....the Southwest corner of Nimitz and Chatsworth" you mentioned below has been fixed. I put in a separate job (SeeClickFix #167957, City service notification #150000584018) because I didn't realize you'd mentioned it here.
I took some pictures of potholes/cracks/grooves in the bike lane, but looking at this job again i am no longer sure I took pictures in the right area. I took four pictures between Atascaderto Dr and Chatsworth, on the southbound side. Is that the right section? It seems you are are reporting stuff a block further north? If so I will go back and take pho6tos of that, it is on the way to/from work and home so it's no trouble.
Alex Maitre (Registered User)
Alex Maitre (Registered User)
Alex Maitre (Registered User)
Alex Maitre (Registered User)
City of San Diego Street Division (Guest)
Alex Maitre (Registered User)
City,
Request you contact the SeeClickFix Government Partnership Director, Mr. Jeff Mooney (jeffm@seeclickfix.com) or 203-254-0777. The City of San Diego signed up to use SCF and thus, from my standpoint, it is a perfectly acceptable method for citizens to report issues. Mr. Mooney would be able to tell you who made that decision - that gives you "top cover" to receive inputs via SCF, a method far faster and more convenient to the citizens of the city.
Your website is not user-friendly. Inputting jobs is manually-intensive and, because there is no ability to attach a photo, we have to type more words to explain the problem. Attaching a photo tells the story without requiring the citizen who is reporting the issue to 1) go home and log onto his computer (because we can't use your website unless we are sitting at a computer) 2) write a descriptive description of the problem when a photo tells the story far better. Without that photo you have to send a guy out to the site to even figure out what is going on.
More importantly, SCF is also more convenient to the citizen because it does not require him to determine who in the City he is supposed to contact ("for stomrwater issues call X, for road striping issues call y, for road repair call z". That is a non-user-friendly method, particularly when there are multiple problems in play. When that is the case the citizen should not be responsible for coordinating the response - that is a recipe for citizen disengagement and inefficiency. The CITY should handle the routing. That way the citizen just reports it in SCF and the CITY figures out (probably mostly based on the photo) who is going to fix it.
Bottom line, you need to embrace the method the citizen perfers to use to identify an issue, not steer us to your method, particularly when the city itsellf has emraced this method. Your method should be one of several acceptable methods.
Alex
Alex Maitre (Registered User)
City of San Diego,
A FOURTH job on this same issue was just inputted in SeeClickFix, over the past 2 years on this 3-4 block section of NIMITZ. Other jobs are 154814, 151467 and 151692. I have not seen a single comment from anyone at the City on any of them. PLEASE FIX. I took pictures of the items that need to be fixed, they are in job #154814
Closed Alex Maitre (Registered User)
Lynn (Guest)