Thank you for contacting the City of Huntsville. We have reassigned your service request to the Public Works Department and a representative will respond shortly.

Sincerely,

Huntsville Connect Customer Service Team

Huntsville Connect Customer Service assigned this issue to Huntsville Public Works

The City of Huntsville has issued a work order for your request. Thank you for making us aware!

Sincerely,

PWS

Thank you.

Just spoke with our are area supervisor and he said this is Huntsville Utilities Gas Department doing work. I will forward this request over there, but for any inquiries please call them at 256-535-1200.

Thanks,
PWS

Huntsville Public Works assigned this issue to Huntsville Utilities Street Lights

Thank you, but I spoke with the Huntsville Utilities gas crew and it was not them. It was some type of water issue, and there was a backhoe there a week to 10 days or ago.

Huntsville Utilities has received your service request and it will be reviewed by a crew for repair or replacement. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.

Thank You!

Your Huntsville Connect Customer Service Team - Huntsville Utilities

This has been checked by a supervisor at Huntsville Utilities Gas Department who is installing gas lines in Hampton Cove. He said the Huntsville City Sewer Department is responsible for this. The Water Department did not dig this. Hope this helps.

Thank you, how do I get this request back to Huntsville City Sewer Department?

We have called the sewer department and they are checking to make sure it is theirs first before we reassign again to another department. They should be able to let us know shortly. Thank you for your patience!

PWS

There appears to be a leak now, we have turned the meter off, but need someone to contact us please Lisa 256-533-6005

Spoke with Lisa ( 3/25/15) and referred her to Huntsville Utilities for the water leak.

Thanks,
Public Works