Acknowledged by: City of Detroit

Water In Basement Investigation ▶ Acknowledged

15220 Hazelridge St Detroit, Michigan, 48205 • Show on Map Hide Map
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Issue ID:

15405659

Submitted To:

Detroit Water & Sewerage Dept.

Category:

Water In Basement Investigation

Viewed:

101 times

Neighborhood:

US Congressional District MI13

Reported:

on

Service Request ID:

148631

Description

Oct 5th, it started raining, My basement started flooding coming up thru the swerard drain

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. October 05, 2023 18:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. 100 ft
Q. Did the plumber inspect with a camera?
A. Yes
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. contact the city of detroit water department
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. Yes
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. Help Please
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