Also present at 2478 Batavia St

Thank you for submitting this issue. We will look into it right away.

Fire crews went to the area to inspect and did not detect any unusual odors.

By “unusual odors” are you considering chemicals to be usual since we endure them all the time or what? How can there be such a difference in what a resident smells and what a fire person smells? The smell is so bad that this person is saying that their eyes are burning. And then you, a fire person, is going to then gaslight us and say that there’s no smell?? WHAT is going on here?