Please note the graffiti is minor compared to the amount of garbage around the dumpsters. Please also note that though the address above says Texas Street these dumpsters are in the parking lot of Morley Field.

This really doesn't appear to be a graffiti issue. It's a trash collection periodicity issue. It's Sunday April 1st 2012 and these dumpsters are completely full. If this has been a problem in the past you (City) clearly need to increase the periodicity of pickup here. The other dumpsters at the entrance to the Morley Field park are pretty full too. I will close this issue and reopen in as a trash collection issue.

Please leave this issue open until the graffiti on the dumpsters that the city does not own is removed. The dumpsters are only emptied once a week just like most trash collection but they almost always fill up over the weekend especially during little league season. I walk past the dumpsters at least twice a day while walking my dogs and they are not always full but the entire area is used as a dumping area for the general public and city staff seems to have no interest in cleaning it up. I've called and it was cleaned up once but never again. I've seen city workers drive their truck right up to the dumpsters, look at all the garbage strewn about the area then turn around and drive off.

The issue isn't just graffiti or just garbage collection. It's both and the root cause is funding for park and recreation upkeep.

Okay, I have reopened and will keep the job i myself opened!

We appreciate your active interest in your community. We will be able to better serve you as you submit your concern here: http://apps.sandiego.gov/streetdiv/ or call our 24 hour Customer Service line at 1-619-527-7500.

City,

Request you contact the SeeClickFix Government Partnership Director, Mr. Jeff Mooney (jeffm@seeclickfix.com) or 203-254-0777. The City of San Diego signed up to use SCF and thus, from my standpoint, it is a perfectly acceptable method for citizens to report issues. Mr. Mooney would be able to tell you who made that decision - that gives you "top cover" to receive inputs via SCF, a method far faster and more convenient to the citizens of the city.

Your website is not user-friendly. Inputting jobs is manually-intensive and, because there is no ability to attach a photo, we have to type more words to explain the problem. Attaching a photo tells the story without requiring the citizen who is reporting the issue to 1) go home and log onto his computer (because we can't use your website unless we are sitting at a computer) 2) write a descriptive description of the problem when a photo tells the story far better. Without that photo you have to send a guy out to the site to even figure out what is going on.

More importantly, SCF is also more convenient to the citizen because it does not require him to determine who in the City he is supposed to contact ("for stomrwater issues call X, for road striping issues call y, for road repair call z". That is a non-user-friendly method, particularly when there are multiple problems in play. When that is the case the citizen should not be responsible for coordinating the response - that is a recipe for citizen disengagement and inefficiency. The CITY should handle the routing. That way the citizen just reports it in SCF and the CITY figures out (probably mostly based on the photo) who is going to fix it.

Bottom line, I think you need to embrace the method the citizen perfers to use to identify an issue, not steer us to your method, particularly when the city itself has embraced this method. Your method should be one of several acceptable methods.

Alex

I agree 110% with Alex below. In fact some if not all of these items have already been added to the city's system. Additionally, if someone at the city has time to reply to these messages they could almost certainly either transfer the information or assign a remediation task to whomever is responsible for cleanup. In the case of the dumpsters the remediation is required by law from the container owners.