Your concern has been received and forwarded to the Department of Public Utilities (CRS# 20020958152) so that proper inspection and handling can take place accordingly. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.
Thank you for your patience with this issue! It has been placed in our Citizen's Request System and internal work order system, and has an estimated completion date of 4/8/2015. It can be tracked through CRS# 20020958152 online or by calling our Richmond Customer Care Center at 804-646-7000. We appreciate your communication.- Christopher Clark 10/22/14
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