First step is to have Public Works inspect the location and make a determination about the sidewalk. If there is a city factor impacting the sidewalk's condition (ie. tree) then the city is responsible for grinding/repair. If damage is caused by wear/tear/neglect and would pose a safety hazard, we at Public Works will try to alleviate the hazard by patching it and then deem a full repair is the "resident's responsibility".

In some cases, if area being impacted is severe and involves more than one address, area can be reviewed by the Resource Allocation Committee for a major project. Engineering would oversee new sidewalk replacements.

We at Public Works will always work with property owners to explore how best to get the work done.

Can you explain how a curb is a "resident's responsibility?"

My original comment never mentioned "sidewalks" only the curbs. In fact, I attached a photo of the worst case. As we live opposite the Mall, I would like to point out that not once in 22 years did the City clean the gutters on the Mall side —in either direction, eastbound or west. They have become so full of silt and trash that weeds obscure the bluestone curbing. The City has announced a budget surplus recently. Why divert some of those funds to these Quality of Life issues and show the local taxpayers that the administration cares about them.